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Hi all, Not sure if this is the correct forum or not, but I was wondering if anyone has any experience of integrating an Oak Voxbox (or one of the re-brands; Titan etc) with an Avaya Index swicth? So far, I have a problem whereby if the voxbox tries to make a call (say for example a transfer to...

Hi all, I have an old Index CPU-V which currently has no software installed and is stuck in the monitor loader. I do not have the correct version of Kermit (manual calls for 2.29b) to allow me to upload the software to it via serial, and the only kermit versions I do have corrupt various...

That is fantastic, thank you very much indeed. It is no longer a doorstop! Thanks again, very much appriciated.

Forum seems to have a lack of PM function unless I'm missing it... Although if it's really any good to anyone they are welcome to it.

It's a version 7.01, 4 lines 10 hours. Thanks

Hi bob10752000, My CPU serial number is 0001369660. Thanks for your help!

Hi All, I have recently purchased an Oak-branded Voxbox, the 4-line version (not the Lite) but unfortunately the software CD did not come with it. I have obtained the software for another re-brand of the same device but this will not communicate. Would anyone happen to have to correct Oak...

Thanks for your kind offer bob. It will be the weekend before I can access the site to retrieve the serail, but will post it after that. Cheers!

Hi, I have an Avaya Index CPU-X, which was working but when given to me the provious owner reset both the database and licenses. It is now useless as I have no license key for it, but I can only presume that a license does exist for it's serial. Is it possible to retrieve this by any means? I...

Another one you could look into is WinTariff- Works great with 3300 and claims to work with 2000 also although I cant try this. It uses a seperate smdr collection utility that can be registered as a windows service, and the main program has plenty of options to sort and display logs by almost...

Thanks for the replies. I was afraid that would be the case :( I think for now they will have to have another IP set on the desk along side the console. We were considering the upgrade to the version 4 software, but I take it from your response that the functionality is not included there...

Sorry I should have been more specific. The two questions are part and parcel of the same problem, I just failed to link them. I do need to ring a 5550 at the same time as ring group members. Prior to having the 5550 installed, the desk in question had a 5330 whos DN was a member of the ring...

Hi, We have a 3300 (software 9.0.3.15) and I have a problem I am trying to overcome. Basically, is there any way to make calls to a ring group follow the call forwarding settings of a member. I.e. Ring group member sets a call forward always to another DN, and calls to the ring group are...