open a ticket with your provider and have them STRESS TEST the line. they do this for physical layer. if they see problems they will let you know. sometimes (most times) they only test upto their demarcation point. request that they test to your CSU (through the extended wiring) they might not...
maybe your circuit is bouncing...call your provider and open a ticket. let them know exactly what happens, when, how, how long..etc..have them pull Performance monitoring stats (PMS)..
(im assuming that the users are going over the wan to access the server?) it could be a physical problem with...
0 cir from what i get is: you dont pay big bucks for cir, instead you pay little bucks and are able to burst up to port speed...providers used to sell these deal just to get people to buy their product. its changed these days.
when you say T2...do you mean 2 t1s? like an IMA ckt? do you mean a MLFR? there is no "t2".
ANYWAYS...yeah the company B can give you what the promised, but imagine all the 7 sites try to xmit at the same time. your gonna have huge delay and dropped packet problems.
traffic shaping i think will help you out...
keep in mind that you are always going as fast as your smallest CIR...so if you have 256cir on Z end and a full T1 at the A end, and your A end is sending traffic like mad to the Z end you gonna get a bottleneck.
i think sbc is right.
your ping times are within the sla's. what kind of ping times are you looking for? one thing that sbc can do for you is to "optimize the path" often this doesnt work, as all they do in the alcatel swiches is hit the "optimize" button which makes the circuit take an...
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