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And that's what fixed the problem...go figure. Not sure what caused this tho. Thanks for help everyone.

GHTROUT...I wish that were the case. Transfer is on the correct key and this is happening on more than one set. The end users do know how to transfer correctly because it has worked previously. Is it possible that a re-boot of the switch might help???

Not sure how to stat the conference card. Please advise. I have found one (and there may be others) that the transfer key will work correctly. Below is a print of the set. The system is Option 11c, Version 2111, Release 23. NACT REQ: prt TYPE: tn TYPE TNB TN 4 4 SPWD DATE PAGE DES DES...

Thank you both for the reply. As far as I know nothing has changed and there have been no upgrades. Here is a copy of one of the phones and also the CDB. DES OFFICE TN 003 0 00 02 TYPE 2616 CDEN 8D CUST 0 AOM 0 FDN TGAR 15 LDN NO NCOS 5 SGRP 0 RNPG 1 SCI 0 SSU 0000 LNRS 16 XLST SCPW CLS...

Hello. I don't know what I would do without this site! Question..Is there anything in CLS that would deny/allow the transfer key from working? I have several 2000 series phones that will not transfer from one 4 digit extension to another 4 digit extension. According to the users they have...

Thanks Nortel4Matt...So far, so good. No more dropped phones. I'm keeping my fingers crossed but I do have another power supply for the PBX if necessary.

This happened again but phones were only out for 5 minutes. Replaced the UPS even tho it showed no indication of low battery or overload and plugged the UPS into a different wall outlet. Waiting to see if this helps.

No, the sites are not networked together. This is what I get when I logged in remotely and printed AHST. INI000 00000000 22 33 55 00000000 00000000 00000000 00000000 ? 00000000 DSET000 DOWN LOAD 540 0 60 0 0 0 0 106561 > INI002 00000088 INI003 0000009C 000000A0 000000AF 000000B0 000000B4...

The complaint from one of our sites is that all the phones will stop working, sometimes for as long as 30 minutes and then come back. The power supply appears to be ok and the UPS the switch is plugged into is good. It seems like a power issue but is there something else I should check.

Ok, thanks to everyone. That is exactly what I will do.

I don't have an external tape drive but have been backing up about every 3 months to a pcmcia card. Here's the info from the query: logi PASS? . TTY #01 LOGGED IN 08:58 15/12/2008 >ld 43 EDD000 .dat DATABASE ISSUE DATE(d/m/y)/TIME SIZE(recs) SEQNO Main database not...

I have an Option 11c

bigindian65...could you elaborate please.

All of a sudden I am getting an error when trying to do a manual backup after making several MACs. LD 43 gives me edd007 which means "storage device write error" action: attempt dump again. Still get same error. Has anyone seen this and would a reboot or ini help?

OK. Thanks ghtrout. I've disabled it as we don't have very many analog sets at our sites.

ghtrout..can you please explain why someone would want to disable LD 32 as a midnight routine and does this really cause more problems than it should. thanks.

OK. Don't want to have that happen.

OK. Thanks ghtrout. I'll talk to my co-worker and maybe we can figure it out. Is this something you can do with PDT?

Not sure how to do that, so we'll probably just live with it...unless there's an NTP for how to extract.

Yes..but I never get a prompt. We have over 37 systems and have sucessfully changed the Level 1 password on all of them except 1. We're going for consistancy and also too many people knew the level 1 and we've had issues.