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thanx so much bignose21, i will sure note that

i have just log the case with Nortel. i will post back what the fix is. i thank all you forumite that have taken the pain to respond.

This is what i get ssck 0 1 ENBL CLOCK ACTIVE CLOCK CONTROLLER - DTI063 PREF - 3 SREF - AUTO SWREF CLK - ENBL

i am trying to remove the pri and re-configure it in the gateway containing the MGate card. i have removed the trunks, route and the DCH but i can't seem to be able to remove the clock. it will not let me disable. when i do dis cc 0 from LD 60, it returns error dti003

the external server (6ooR)

IP phones can call callpilot. the MGate is in a different gateway from the callpilot.

the callpiot cdn is 7000, it is out of range of the DID numbers. IP phone are calling themselves and are talking.

unfortunately, the site is all ip phones i will just go and do the other two tests and report back

@ wane47, yes all the channels are idle and the internal extensions are 4 digits in lenght and they can actually call themselves. @bignose, i checked the DSPs and they are idle and i can actually ping all the DSPs DB from the IP phones

All the DID numbers behaves the same way. it's really a strange one.

A very strange thing that i have noticed is that when i unplug a particular phone (all phones are ip phone 1140), and i call the number, i get a ringback tone. If a plug the phone and the phone boots up while still ringing, the phone rings but when i call again i still get the error.

i made ldn 4 digits (3829) and i still get same message. yes 6430 is a valid extension number. i made set to have unr and tgar 2 (higher than the targ on route) and i am using acod to dial but still won't get to the trunks. Now, i am going to double check my AC1, SPN and RLI

I configured a new E1 line for DID but incomings calls are not terminated neither can i access the trunks to dial out (system is CS1KE). I turned on DCH trace and i get the following message when i try calling in DCH 11 UIPE_IMSG CC_SETUP_IND REF 0000360D CH 11 7 TOD 18:23:04 CK 01726961...

i connected without null modem and now i can install the software. Thanks greatly

Thanks so much for your responses, I am using a standard RS232cable. in any case, i will try without a null modem tomorrow (it's 10:40pm in my part of the world right now)and get back to the forum.

Nope, because manual says i need a null modem

Dear Forum, I'm trying to install software on a new CPPM callserver but when i connect my cable and start-up the system with the RMD containing the software (CS1000E rls 5.5)inserted in the faceplate, i get nothing on my screen. i connected my cable to port 0 of the NTAK19EC cable with a null...

Thanks sandyml, i did that and it worked like magic

Thanks for your very quick response and i'm sorry for my delayed response, i was already out of site before your response came. 9 isn't configured as an access code on the PBX. I have done a prt of 9 and the RDB on the PBX for your attention. Thanks in anticipation >ld 20 PT0000 REQ...

Hi All, I tried to add mailbox number 9640 on callpilot, i get error 60627 and says "mailbox number conflicts with DTT prefix" Can someone tell me how to go about this, i can add mailbox numbers starting with other prefixes. Any help will be greatly appreciated.