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I have done it with voicemail before where you have tranfer on a CCR Tree but I was tring to avoid that.looks like it will have to be a mail transfer.

power the Mics Down place the T1 cadd in trunk slot power up input key codes change hardware to PRI provision lines assign target lines

by the way you are in the wrong forum for this you need to be in the CS1000 forum. check your RAN routes if they are not running the caller will get dead air or ring no answer while they wait in que.

THR RAN IS PROBABLY Not running id your RAN routes get disconnected usually the callers get ring no answer until an agent is available- that could be the case here.

If I have a phantom phone DCFW to a cell phone- I want to see the CLID from the Phantom not the CLID form the original caller.

Good day all, I've got a bit of an issue and I can't seem to find the answer. I have and opt 81C rls 25.40 with PRI. I need to strip the incoming CLID and send the one from the switch and cant remember how to do it. I 've tried Phantom DN to ACD to Phantom DN. IDC to ACD to Phantom.- IDC to...

thanks I'll give it a try ad see if that does it.

Got an old STK- rls 3. on a CICS 4.1 all is working fine but I need to know if there is a way to have the AA answer answer on the first ring after hrs. right now it ring 4 times during the day. but will like to have it answer at 0 rings after 5 pm. any ideas.

is this an ACD set or just a regular phone not in a que!

sound like you want to have one trunk go to a station that is pluggen into an ata -to a fax you will need to assign said line to ring at ata extension only.this line cannot ring in ither phones but it can be used as part of the pool to dial out.

Is 2000 another ACDN? if not I dont think it will work.

We have an Elite IPK -release 4(I think)- I need to know what we will need to switch from a T1 to a PRI. I know that we need to get a PRT(1)-U10 ISDN or PRT (1)-U20 ISDN PRI Card just want to make sure that I dont miss anything do we need keycodes or anyhting like that os is it just a hardware...

If you only have 2 lines and dont waht to spend a lot of money, I would sugest getting rid of that phone system and invest in a small Nortel Norstar CICS, or MICS depending on how you see your bussiness growing and featuresthat you might want to use. this small machines have CID cards. for them...

THANKS

how do I find the software relese of an elite system thru the phone? Thank you

when you install the new mail did you initialized it and made eure the dn legnth was teh same , and built all teh new mailboxes to be the same as the extension. if so than maybe you got another bad mail.

looking for someone in the Phoenix AZ area to help with an NEC elite, I need to get a PRI installed and possibli an intercom system(paging) also get a few pointers helping you do the dirty work. let me know the cost and what other info is needed. I'm a Nortel/Avaya tech.

have there been anychanges made? is this a new machine ar existing working machine?

what type of system doyou have, and mail. is this a new install or an existing machine. have there been any changes made sinse this happened?

no I think they ask you for the serial on the machine, they will see that you had them already and give you new ones.