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Hi, you need a power ( special for M2016 ) for your M2016. thanks

Hi, you can create another private RDB other than RDB 31. I create my private line using the RDB 10 and it works fine. thanks

Hi, It looks like that you have problem with your norstar. give a detail wahat you want I hope I can help you. Send to masamsi @ yahoo.com. thanks

you can check using Ld 20 to see TN that hook up to console. LD 20 req prt type 2250 tn...( first tn ) . . setn...( second tn ) ... ... base on this print out you can find out the cross connection on your MDF. good luck

Hi, On ld 12 you can specify attendant number and individual number for attendant dn. ld 12 req chg type 2250 tn l s c u . . . cust anum .... iadn .... . on the anum you can put 1 for console 1 and so on. on the iadn you can program individual attdn for the console good luck masamsi

Hi, I have the same problem as Nokia, I did as Nortellian and 9901nw advise but it still doesnot work. this is brand new. I am going to install it but I can not log in to VM. any idea. thanks masamsi

Hi, Program 3 DN as SCR ( single call ringing ) to MCR DN or program 3 DN hunt to MCR DN. masamsi

Double check on the LD 17 cfta, ccfwdn and ld 10 or ld 11 cls Cfxa.

If I see your print out, example SPN : 02 is allowing system to dial a number with prefix 02x-xxx-xxxx. thank

Hi, I hope that i am right pointing that you have problem with greeting on auto attendant. Of course you have done login to VM. From Main Menu, go to Voice Administration, go to Voice Service Administration, go to Voice Service DN Table. take a look all...

These error are indicating no data exists for any TN on this pack. Pls check the card for slot 12 and slot 19, if does not used u can just unplug.

1. Do back up on load 43 2. Disable all loops that connect to IPE by software 3. Disable all switch En/Dis on the Core 4. Turn off the power suplay.