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  1. mackaymonkey

    User moves e-mail to personal folder, removed from BB

    Hi all. I have a user that has just started having an issue today. Her BB is acting as if the "Hard Delete" option on BES is enabled, whereas when she moves an e-mail to a personal folder it gets deleted from her BB. The thing is, Hard Delete is NOT enabled on the BES server. Why would this be...
  2. mackaymonkey

    "cannot install printer" and then "Operation could not be complet

    actually, I found the problem late yesterday. It was a corrupt DLL that I found after doing sfc /scannow.
  3. mackaymonkey

    "cannot install printer" and then "Operation could not be complet

    Hi all. Having an issue install printers (either local or Network) on a user's PC. I get the errors "Cannot install Printer" and then "Operation could not be completed." I've restarted the print spooler several times, to no avail. I've tried removing the drivers from the system, but that didn't...
  4. mackaymonkey

    Save icon greyed out.

    Hi there. I have a user who cannot save anything in Acrobat. The save options are all greyed out. Here are the steps I've tried so far: Log user off - log on as Admin - same problem regardless of user Uninstall Adobe - reinstall Adobe - no change Uninstall Adobe - reinstall Adobe - clean...
  5. mackaymonkey

    DNS records not updated

    Well, the problem is resolved. Don't ask me how, as my boss used her external consultant to fix it... And didn't tell me what they did. Anyone wanna hire a junior administrator? :P
  6. mackaymonkey

    DNS records not updated

    Paella33, I don't think your post got posted properly. all I see is "There is a" Anyway, I've spoken to the third party company and they say that nothing has changed as far as the DNS records etc. So I'm stumped as to why this stopped working.
  7. mackaymonkey

    DNS records not updated

    It may have been changed recently, but it's been 3 days since we've been able to access it. That seems a little long for it to propagate to our DNS servers. Something tells me our DNS server is not getting updated by the outside world...
  8. mackaymonkey

    DNS records not updated

    Hi there. I'm inexperienced with DNS servers, so forgive me simple question. Our DNS server does not have an up-to-date record for our website and e-mail server (They're hosted by a third-party). How do I get this updated? I can't seem to figure it out. We're using Windows 2003 standard...
  9. mackaymonkey

    IBM Docks and add-on video cards... grrrrr

    Hi all. I'm having this annoying issue with a few laptops and their docks in the office. We have 2 monitors on each system, but since the monitors are analog I have to use an add-on video card with a VGA-DVI adapter for one of the monitors. Anyway, I have this setup on about 30 systems, and most...
  10. mackaymonkey

    Can't logoff after installed Service Pack 1

    Hey guys, I've got a problem with our main file server. we just installed Service Pack 1 on it (windows 2003 server standard) and since then we cannot logoff by going to the start menu and choosing logoff. We also can't restart or shutdown. We can, however, logoff by going into the task manager...
  11. mackaymonkey

    LOGIN-4.13 (960913) PTF-100 Access has been denied

    Hi all. I'm not a novell person at all, so i'm kinda in the dark here. I have 6 floppy disks thqat i use to boot so I an image different systems. each disk has different drivers etc. I've decided to try to amalgamate(sp?) them all onto a single CD. I've created a nice, simple menu so the user...
  12. mackaymonkey

    Seperator page... shouldn't be printing, but is

    ya, i checked settings for EVERYTHING... it's really got me puzzled.. is there a registry key i can check to force it to not do this?
  13. mackaymonkey

    Seperator page... shouldn't be printing, but is

    I have a user who is geting a seperator page printing for all of her rint jobs. she doesn't have any of her printers setup to print a seperator page, and the printers themselves are not setup to print banner pages either. she's the only user, and it started all of a sudden this morning, with no...
  14. mackaymonkey

    TCP/IP support for Various HP laserjet printers

    Thanks all. I looked at the cards more closely and found a number that i could use to identify them. I've got it all ok now.
  15. mackaymonkey

    TCP/IP support for Various HP laserjet printers

    Hi all. We've just upgraded servers here at work, using Novell 6.5. I now have to find out which of our printers supports TCP/IP, and which ones don't. I assume it doesn't depend on the printer itself, but instead on the Jetdirect card installed. How do I find out if these jetdirect cards...
  16. mackaymonkey

    Outlook 98 Trying to open additional inboxes

    Hi all. I've got a problem with Outlook 98. I'm trying to open an additional mailbox for my profile. when I click the "add" button, it tells me "name cannot be resolved" and doesn't allow me to do anything else. I thought maybe it was trying to resolve my username, but that's not it.
  17. mackaymonkey

    Outlook 98 attachment problem.. out of memory error

    Hi all. I'm working here for a company that has Novell instead of Active Directory etc. Alos, using Outlook 98 and windows 2000 on the desktops. Anytime someone tries to attach a file to an e-mail that is on the network that is a few directories deep, they always get the error: "out of memory or...
  18. mackaymonkey

    Windows Explorer crashing when network connections made

    I think they do. I don't have a whole lot of control over user permissions where I am now.
  19. mackaymonkey

    Windows Explorer crashing when network connections made

    I have a problem. Whenever a system I have here is connected to the network, Windows explorer doesn't work properly. It won't let me expand a directory tree, all icons in the un-expanded tree turn to folder icons, and then when u close Explorer, it stays in the taskbar. as soon as I disable the...

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