Seperator page... shouldn't be printing, but is

[mackaymonkey]

I have a user who is geting a seperator page printing for all of her rint jobs. she doesn't have any of her printers setup to print a seperator page, and the printers themselves are not setup to print banner pages either. she's the only user, and it started all of a sudden this morning, with no changes to her system.

where could this be coming from?

 

[netmanrick]

Have you verified the application(s) printer settings ?
What happens when you generate a test page from the pc ?

Rick Harris
SC Dept of Motor Vehicles
Network Operations

 

[mackaymonkey]

ya, i checked settings for EVERYTHING... it's really got me puzzled.. is there a registry key i can check to force it to not do this?

 

[nurdalishis]

Not sure if this helps, but one night I left my window open and the paper got slightly moist and started sticking together. You might put some fresh paper in the printer. Just an idea =)

 

[netmanrick]

Good idea about checking the paper. Tray running a paper path test also.

Rick Harris
SC Dept of Motor Vehicles
Network Operations