Happens all the time what most likely happened is when Avaya / business partner installed the G700 they did not save the MGC list in the G700. Then they need to log out of the g700 and go back and check to make sure the settings saved. Happens all the time.
Unplug the power to the base of the headset and leave it unpluged for the 10 sec rule then plug the power back in. the key is to make sure all of the cables are pluged into the phone still. meaning the EU24 cable and such. what happens is if you move the phone are change something out the AWH...
Load Balance your switch per port network you should have 8 t-1s per port network. The key to you questions is "Transfer calls do not go through at times" that tells me it cant be a button or a feature becasue you would beable to create the problem any time. But you most likely see it when...
Just a reminder. I used to get aftermarket tickets all the time for stuff like this. Other vendors would say its the "PBX" think about what has changed. if you swapped out or upgraded something and never made a change in the PBX stick to your guns and get tough with the vendor and tell them...
Check your firmware of your SAMP card in the S8500 and S8400 server. If you are a S8500b and you are running CM 3.1.4 or higher you will need to upgrade your firmware on the SAMP card.
What do majority of the people use for a clock on your S8700? I am having problems with my clock always changing every month i need to go and change my clock. If you use a time server how and where do you administer this setting in the switch? thanks
I have been looking all over. How do i change the IPSI keep alive timer. Is this a setting i need to change on the IPSI board its self? or is it some thing i can do through Site administration
When i do a Display locations my location numbers dont match to my Port Network number and i am getting ready to create Network Regions for each location. and i would like for all of them to match. I was wondering can i change the location number to match with out screwing anything up. and if...
Dwalin, I kind of understand but could you explain more. Our do you mean if the 5 digit extensions are in the same range as the 6 digit if you were to delete the 6th digit. and if that is what you are saying what would be the next step into DCS the two sites. they are both 8710's just one with...
I have two sites and i would like to DCS them together. Here is the problem. One sites dial plan 5 digit and the other is 6 digit is thier a way to do this with out changing the 5 digit site up to 6 digit. Thanks
Can some one help me out i want to implement Least Cost Routing. I currently have a s8710 with 16 epns via IP connecting them. Now i want to apply least cost routing over my whole network. Does some one have any Docs on this. I have tried to find docs on it all over the internet and avaya...
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