Morning,
I have two IPOs that I want to be able to park calls between both them and are visible on both ipos. They are currently connected via scn on a h.323 trunk. Can desk to desk call etc. Any suggestions?
Thanks!
The version does work, I have the same system (9.1) at another remote location and the trunks came up immediately. I'm going to try to create a VPN connection back to the location, the exact same setup I have for 8 other locations. All branches have VPN connections to HQ (hub and spoke model)...
Evening,
We are constructing a new office across the street, half the department is going to stay in the original building with its own IPO Office and the other is moving across the street with it's own IP Office (connected via fiber). They will be on separate networks as well quick overview...
Morning,
I installed 2 cordless Engenius Duraphone and uploaded the license keycodes for them, they are functioning (take incoming calls and make outgoing). I was wondering if there was a way to put calls on a park (SWCA) and transfer to extensions? It does have a "Flash" button, would that...
Scenario:
Incoming call comes in
- user puts call on park 1
park timeout is set to 70 seconds
- user walks away (stupid I know)
- park timeout kicks in and rings the users phone
another user in that department hears it and wants to pick it up without running to the users desk
Is their a...
Ok this is what I got so far
- Scheduled Services -- i used "Evening". Made the necessary time schedules for Monday-Sunday
- Set Routing SVC and Ringing SVC to "Auto"
- Ring Groups
- Ring Group "005" Members: 2287 (VM DN)
Call Pilot
- CCR 1
- Created a CCR Transfer Node...
Ok, I found the main target line to the location (Target Line 125). I'm using a BCM50 R6, I see the "Routing SVC" in the Scheduled Services, I see "Morning, Lunch, Night, Schedule 4, Schedule 5, Schedule 6), Morning, Lunch, and schedules 4,5,6 aren't being used (receptionist has a ringing...
Ok im a little confused on the greeting tables. I want to setup the "AA" to hit the CCR Tree from 12am - 6:30am Monday-Friday,
Then on Saturday start at 12:00pm all the way to Monday morning at 6:30am. I see the Morning, Afternoon, Evening and Non-Business. I assume I setup
I see where I...
Hey everyone,
I'm in need of assistance on forwarding calls to an external number (xxx-xxx-xxxx) at scheduled times. I was looking at scheduled services but i'm having a hard time finding where to forward to an external number. On the IPO's I forward it to a phantom user and that phantom user...
I have 2 locations that are connected together with Avaya IPO500, they can inter-extension dial from one location to another etc. If site A wanted to place a call out of Site B's PRI instead of Site A's PRI card, how would one do that?
Thanks,
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