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¨Yes, we have CC6 SU8

We have 3 CCMS and 1 NCC I have a problem with the NCC between site B and C. We can call each site using sip, ext to ext, it works fine. The network skillset between A and B are working. But calling site C DDI and queueing to site B, the phone rings at site B but there is no voice. C...

Thank you for your relpy, we are investigating the "trust" option. hope we have it working tomorrow.

I have tried that... no luck :(

No, they can't.

Hi, We (Vendor and I) are trying to fix a sip call problem between two sites Site A (Swiss) CS1K Release 5.5 NRS - HLOC = 429 setup under AC2 Site B (UK) CS1K HA Release 7 NRS - HLOC = 850 setup under AC2 Site B can call Site A over SIP, voice both way. Site A can call other release 5.5...

Thanks for this tek- tips !

Hi, I have a special greeting setup in one of the voicemail box in my callpilot. I would like to export it so I can use it for another box. I have tried with CallPilot Manager version 05.00.41.60 but I don't see export options. I check with mycallpilot as well but I don't see any options. Is...

Dear all, I am having issue to use the "callpilot" for my "please wait" message while customer are on the queue. I have configured my CCMS, CP and CS1K, I see the ACD-IVR acquired, the callpilot access channel are logged in and acquired. I have configured the ACD-IVR number in the callpilot web...

Hi,my cp (600 R5) doesn't answer when I call the CDN defined in the SDN. My CDN is 2999, I have create it in the PBX. I have DACR CP and Symposium, then reboot my symposium then the CP but... my 2008 are always "log out" if I do STAT. I can see when the CP boot that it takes control of CDN 2999...

Hi,my cp (600 R5) doesn't answer when I call the CDN defined in the SDN. My CDN is 2999, I have create it in the PBX. I have DACR CP and Symposium, then reboot my symposium then the CP but... my 2008 are always "log out" if I do STAT. I can see when the CP boot that it takes control of CDN 2999...

I find out another way... log onto the signaling server and enable sip call trace: SIPCallTrace on SIPCallTrace off to turn it off.

Hi, how can I trace a SIP call from Cs1k to Cs1k. I think I must use the TRAD cmd + TN ... but it always returns a error code. I need to add the SIP Channels ? How can know which channel I should look after ? Thanks for your help.

Is there a legal way to get procom ?

Ok, so can I have a bit more info about procom. Is it a free software? where can I get it ? I am looking at a scritp that would take the TN list from spreadsheet and send it into the PBX. thx

But I want to do this for all my phone. For instance, the key3 Show HOTLINE 0800 and I want all the phone to REFLECT HOTLINE 0900 on the key 3, I have 250 phones, I am not happy to do it one by one. Thx

Hi, I want to change all the ADL number on my 1140, I am not really keen of doing one by one... TM (OTM) isn't a option. Is there a cmd that would allow me to do so ? thx

I don't have VPN and I have no IP licenses. Phone Manager is Avaya software ?

Hi there, I am managing IP Office 3.2 in Scotland and I am based in France. For test purpose I would like to have a way to place call remotely. I am managing the IP Office using a server in Scotland were IP Office Manager is installed. I can see call status, I have the Delta server installed...

Dear all, I have a BCM50, 10 DDI and 10 VM licenses, I have 8 users + 1 fax + 1 huntgroup. I could setup the VM for each user without problem... now I want a mailbox account for the Hunt Group, but I can't make it work. My DN hunt group is 2250, I have tried all I can.. using AA, CCR...ect.. it...