Hi Burt,
That is already done if you look at the 4th line from the bottom of my posted config.
Now, I do have support people accessing the local machine (192.168.1.2) over the internet. I have given them the password and outside IP address (41.204.56.251). How do I restrict access from their...
I need help please.
I need to restrict remote vpn access to a lan-side server (192.168.1.2 natted to 41.204.56.251). At the moment any IP address from the internet can access the server once the person knows the nat ip and the password.
How do I allow vnc access only to IP address...
I have a Polycom SoundStation VTX 1000 configured as an analogue phone on an Option 61C. It works fine when all participants are in the same room, however, I need to use the conference facility on that phone to conference other participants not within the room (extensions or trunks).
Any advice...
ACOD gets displayed on M2250 when a call arrives. How do we hide this? Some staff have to sit at console from time to time and see ACOD and use it to bypass restrictions on their phones.
Thanks
yykroon, I have changed the script with yours, however I am still getting the CLID problem.
djwht, I will try the CDP tomorrow to see if it helps. Any idea how I can stop the CLID table information from replacing the customer's number?
Thanks for the help.
George
In both cases, calls leave sccs via route call command.
This is the script which routes excess calls during the day and all calls when agents are gone home to another location (note labels A & B just put in for clarity):
IF NOT QUEUED THEN /* A */
ROUTE CALL...
Thanks djwht.
I checked 87xx and found they are the DNs of LSE1 channels. Calls go to an IVR first before rerouting into a queue if they wish to speak to an agent.
If I want to just allow the CLID that came with the call (customer's number) to go all the way through to the off-site (Asterisk...
Hi djwht,
Here is the CLID (11257 definetly comes from here, but not sure where 87xx comes from):
REQ: prt
TYPE: clid
CUST 0
SIZE 10
RNGE
INTL 233
ENTRY 0
HNTN 11
ESA_HLCL 257
ESA_INHN NO
ESA_APDN YES
HLCL 257
DIDN YES
HLOC
LSC
CLASS_FMT DN...
Captain, what you are saying makes sense. What djwht said is more likely the problem and I need some help with that.
I programmed a route (11) with acod 111 and configured 2 ISDN PRIs (60 channels) into that route. The asterisk where I am routing calls to is expecting 3001 and hence when I...
I am using IF OUT OF SERVICE ...
However, I had caller ID displayed on the PRI link while agents were logged in, eg (all numbers start with 27)
DCH 13 UIPE_OMSG CC_SETUP_REQ REF 00005835 CH 3 26 TOD 8:26:16 CK FE71CAD9
CALLING #:276542273 NUM PLAN: E164 TON: NATL
CALLED #:3001 NUM PLAN...
I am routing calls from an option 11C to an asterisk over a radio link (15KM). Any time this portion of the SCCS script has to execute, instead of the CLID showing the caller's #, a number 1125787** is shown instead. When the if condition is not satisfied, then we have the caller's # as CLID...
I need to program a virtual DN (without TN) to auto-forward all calls made to this number to voicemail (voicemail # is 333). System is Option 61C.
Any help will be very much appreciated.
George
Calls to two BCM50 systems are possible for a short while after MC32 card is reset and then calls cannot go through due to congestion as follows (meanwhile there is no problem with calls from the BCM50s):
MC32 Card
***********
ITG> routeShow
ROUTE NET TABLE
destination gateway...
BCMs are able to call M1 alright at all times, however M1 is only able to call BCMs immediatelly after MC32 reset. A short while after reset no calls are possible from the M1 to the BCMs. Here is DCH info for a successful and failed call:
Successful Call
****************
DCH 11 OMSG SETUP...
These calls are not NRS routed. There is no signalling server in the configuration. Just using an MC32 for IP trunks.
BIV343, I cannot call from the BCM to the M1. 44 is M1 code, 55 is BCM1 code and 66 is BCM2 code. Under destination digits (Resources/Telephony Resources/Internal IP Trunks/...
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