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  1. Novicefiction

    Call forwarding

    I have a really quick question - i have cfw 16 enabled on a analog 500 set. How does the customer forward their phone? I thought it was *1 then the phone number. Please help
  2. Novicefiction

    Call routing

    Thanks everyone got it figured out with the information that you gave me. I just needed to know what to look for.
  3. Novicefiction

    Call routing

    Okay - I have two entries the first is for the copper and the second is for the PRI - this was setup but we changed the daughter board from slot 2 to the same DTI/PRI card on slot one. I am using route 2 for copper and 1 for PRI before the change. What changes do I need to make to get it to...
  4. Novicefiction

    Call routing

    Thansk for the help in advance - I have 12 copper lines and one PRI - I have routed all outbound calls throught he copper lines - once those are filled my customers are getting a busy tone. I would like after the copper lines are utilized for them to roll to the PRI. What steps do I need to...
  5. Novicefiction

    Call buffer

    Sorry it is a Mitel sx200 lw19
  6. Novicefiction

    Call buffer

    Where would I find information on setting up the port for the call buffer to reside on the switch. I currently have three cabinets and the first cabinet crashed on me so i had to move all my customers to the vacant ports and slots on the other two cabinets and now I am not getting any...
  7. Novicefiction

    Front end answering

    Got it thanks
  8. Novicefiction

    Front end answering

    Sorry to ask - but where is the system parameters features options - I am looking in the audix system and I am not finding it
  9. Novicefiction

    Front end answering

    Password - would customers still be able to have a password if the chose I have a definity G3v8i I am using the routing table in the intuity audix system ext bus2 mail box (day) mail box (night)
  10. Novicefiction

    Front end answering

    I have a question in regards to the front end on the intuity audix. My question is: Is there a way for: 1. Do customers have to have a security code 2. is there a way to (once logged in) to go straight to the VM messages without having to press 2 then 0 3. I have many customers that have...
  11. Novicefiction

    911 routing

    I want to route 911 calls to a specific PRI that is outbound caller id capable. How would I do this? I am not sure what loads to use, I am more familiar with Definity and Mitel. This is my first time setting up an ARS in the meridian. Thank for your help
  12. Novicefiction

    Busy signal

    The circuit is PRI and the are pulsing 4 digits to the switch, the information when dialed into the switch shows each call coming in or going out as you are viewing through procom +
  13. Novicefiction

    Busy signal

    Help guys, My system just went in and I am getting a busy signal when dialing any of the DID's I can dial out but not in. when looking at in the switch it records the number that was dialing in and it says number plan unknown. What does this mean?
  14. Novicefiction

    Block inbound calls

    I have a Mitel switch that I am using at an MDU. How do I block incoming calls to a particular DID, with out physically disconnecting or removing DID from switch?
  15. Novicefiction

    Confused on DCH

    What does this AEST mean in this string; all my other switches just say EST> stat dch DCH 11 : OPER AEST AUTO DES : PRI1
  16. Novicefiction

    Meridian Mail down

    Thanks so much I will be trying this tomorrow and I will let you know.
  17. Novicefiction

    Meridian Mail down

    Hey everyone - One of my voicemail systems went down last night and I found that the HD has failed - I have ordered replacement HD from Seagate and my question is: When I put the new HD in can i just run the recovery from the tape back up or is there special programming on the HD to get to the...
  18. Novicefiction

    How to question - Voicemail

    You guys are awsome thanks works great!!!!!!!!!!!!!!!!!
  19. Novicefiction

    How to question - Voicemail

    How do I program an analog set (500) to go directly to voicemail - I want to do this remotley throught he switch (option 11c)
  20. Novicefiction

    Caller ID I'm at a loss

    Sorry an xcmc card

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