Had a remote Carrier spit out a bunch of errors yesterday about the battery backup (which tests fine and is not monitored by the column) for some reason the switch swapped cores. I have the system monitor disabled and the the main sys mon pulled (replacement system monitor card in route)...
Need some guidance. I have a remote site that purchased some headsets from HelloDirect that are USB.
The vendor and the user are unable to get the headset working and they told me they need me to enable it on the system.
BCM200
4.0.2.03
Unable to find any settings on the system to do this...
Was able to get it working...
Had provider switch calling name from setup to facility
Then changed the gateway for the following
In order to allow the gateway to detect the calling name on the Facility IE please enter the following on the serial interface generated by the pri-group...
Not running through Nortel but will be doing another site where this will come up.
PRI's originating from the PSTN.
Going to try some config changes on the gateway nest week that I hope will resolve the issue.
This is where we are at currently...
Caller ID name is sent by your telco (if you...
Gateway
interface: PRI NI
inbound is set to: all via destination pattern .T
Gateway voice class is set to: h323
CUCM
Gateway
Significant digits: all
**Did notice that Transmit UTF-8 for Calling Party Name is unchecked
If you could help me figure this out that would be great. Thanks!!!
Need some guidance :)
Scenario
Incoming calls display number on the ip sets but no name.
Pretty sure I need to configure the CUCM to allow name to display
not sure where this configuration is done.
Think it might be under
Translation pattern
calling name presentation
options are allow...
Was looking for replacement part numbers and maybe an electronic copy of the system manual.
found this thanks to you guys - Its not the manual I was looking for but at least it has a listing of replaceble parts.
http://support.avaya.com/css/P8/documents/100105543
parts start on page 331
Thanks!
Park Problems
I have Networked BCMs
site A - BCM 400 4.0
Site B - BCM 200 4.0
Site B calls Site A via 4 digit dial and connects ok.
Site A reception Parks Call and another phone (same site) in Site A tries to retireive but cannot. Its not intermitent and occurs every time for them.
I cannot...
Copy that :)
Targ / TGAR ok
CDP not being used.
Its weird...AC1 + 300xxxx works
ACOD for Route 25 + 300xxxx does not work
But when you look at RLI 0 which uses Route 25 there is no digit manipulation / DMI so in essence dialing AC1 + 300xxxx should be the same as ACOD for route 25 + 300xxxx...
Copy that bro. I hit the ACOD and it wont go with 7 but via AC1 + 7 digits it goes. No DMI for the RLI 0. Not sure why it goes via AC1 + 7 and not ACOD + 7? I am so confused :) I thought DMI was the only way to manipulate the digits?
nxx being tested was in rli 1 but moved to rli 0
NXX 300
RLI...
Copy That :) ! Its been a blessing and has allowed me to get this far.
I trace the path and I see no digit manipulation going on. I'm stumped right now.
Thanks!
I am currently cleaning up my RLIs and notice something weird on one of my NXXs. I need someone to enlighten me.
I have a NXX of 300 that uses an RLI that has no DMI referenced.
If I grab one of my PRIs directly via access code and dial 300xxxx it gets a reorder.
If I dial the same number...
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