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  1. mrchris

    Argh... VM Pro

    Haven't gone back up there yet... No rdp to the pc, local login.. But there isn't anything that says online or offline
  2. mrchris

    Argh... VM Pro

    FWIW its an older SOE version of IP Office. vmpro box blew up and just loaded their existing software back up on a new box. IP address is set to the right IP, and its working on some levels. I can record greetings for each extension, leave and check messages etc. But nothing in the modules...
  3. mrchris

    Argh... VM Pro

    It is, and I've retyped it a dozen times... restarted the vmpro box multiple times.. I've no expert at these beasts but I've setup a few of them here and there and never had issues like this. Gonna drive me to drink..
  4. mrchris

    Argh... VM Pro

    So disregarding the previous post, I'm still fighting with this dang vm pro box. Very simple setup, added a module for the auto attendant and set it as the destination in the incoming call routes. Easy Peasy, at least I would think... No matter what I do, all I get is a "welcome to IP...
  5. mrchris

    Trying to setup VM Pro - Cannot Record Prompts

    Never mind... figured it out...
  6. mrchris

    Trying to setup VM Pro - Cannot Record Prompts

    Hey guys, Trying to get a crashed vm pro going again and need to record prompts for the auto attendant. When I try and record (from the handset) the phone rings, the voice says record at the tone and I start talking. When done though, it creates the file with that name but the time shows 0.0...
  7. mrchris

    Expanding existing system..

    Thanks but I didn't add a second PRI, just the extensions (024 card) and the DID's are working for the previous extensions but not the new ones... they just ring thru to the receptionist..
  8. mrchris

    Expanding existing system..

    Thanks guys, finally got around to doing this and went off without a hitch... with one exception.. Incoming lines are a PRI with a main number, and then DID's with the last four matching the extension number, the DID's are not working on the new extensions so I'm sure there must be something...
  9. mrchris

    Expanding existing system..

    Hey Everyone, I deal primarily with the networking side of things and my phone system experience is mostly IP Office and Asterisk solutions... I have a family member's office with a Merlin Magix that I helped them with many years ago... Now they need to do some expansion and I have a few...
  10. mrchris

    Has anyone played with the One-X Quick Edition

    We have had only one issue, but its a serious one. Terrible noise/hum on the lines when calling out of the office. Internal calls are fine. We have done all that Avaya has suggested including replacing the power supply with a grounded one, using the gateway tuner to turn the comfort noise all...
  11. mrchris

    One-X Quick Edition

    Hi Guys, just set these up for a buddy. Amazingly easy to configure and work great except... There is a lot of hum on the lines. Avaya's website says to change to a poe source or grounded power supply (did that, made no difference) and then to upgrade the firmware on the gateway and run the QE...
  12. mrchris

    One-X Edition

    Anyone played with these yet? They look like a great solution for the smaller office, have a friend interested, but I have yet to talk with anyone who has actually used it.
  13. mrchris

    Virtual Extension VM Problems

    Hi guys, first I want to say thanks, everyone here is really helpful. Problem, running an SOE with 3.0.59 and VM Pro, I have two virtual users/extensions. If they call in after hours when the auto attendant picks up and then dial their extension and go through the normal steps to retrieve...
  14. mrchris

    hunt group call appearance

    **bump*** Help?
  15. mrchris

    hunt group call appearance

    Hi Guys, probably something stupid I am missing here. Calls originally came into receptionist, if she was on a call and a second call came in it rang once and gave the little bell indication on the second CA. Changed things so that the receptionist is in a group by herself group, group then goes...
  16. mrchris

    VMPRO - PC Locking Up VM offline

    Yeah that was kind of my plan, tracking down an HP server and loading up Server 2k3 to run this. Hopefully that will be more stable. Now I know why Cisco is so damn particular about their hardware for call manager. Unfortunately there is so much bad feelings from the boss and users that...
  17. mrchris

    VMPRO - PC Locking Up VM offline

    Nothing of note in the event viewer logs. Very strange, unfortunately the boss is most pissed. Started out with embedded vm despite my protests, which sucked, went to vm pro and everyone seemed to be happy for about a month then it froze, restarted, fine for a week, crashed again, fine for a...
  18. mrchris

    VMPRO - PC Locking Up VM offline

    Hi Guys, Recently upgraded from the embedded to VMPro. Ran great for about 6 weeks, now all of the sudden the pc freezes up causing vm to be unavailable. this happens about every 7 to 9 days without rhyme or reason. Restarting the pc solves the problem. I'm kinda stuck for a solution. PC...
  19. mrchris

    Embedded VM

    intrigrant, I think your on the right track, I downloaded cool edit, and it recognizes the files as a raw pcm mu-law file. I've been playing for a while and so far the best I can get is a lot of static and an occasional word that is recognizeable.
  20. mrchris

    Embedded VM

    We just upgraded a few weeks ago to VM Pro from the embedded (wow what a difference)anyhow despite my warnings to the staff to get any important messages off the old vm and written down, here we are a few weeks later and I have people wanting me to retrieve messages from the old card. I can see...

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