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The agent would need to go Not Ready then Ready again. Jason T. Koval, NCTE, NCSE http://www.linkedin.com/in/jasonkoval

Run the Configuration Wizard and re-install languages. DFKSydney's question about the dongle is right on as well. If the dongle is missing or not readin properly, the Config Wiz will not run. Good luck! Jason T. Koval, NCTE, NCSE http://www.linkedin.com/in/jasonkoval

The default should be 90 seconds, but the Mailbox Storage Limit applies to all types of CallPilot Voice Items. Meaning that you would need to change the Maximum prompt size under Messaging Management to allow for longer Voice Items, but this will change the limit for all users as well. Jason

In the scripts, priorities range from 1 to 6 with 1 being the highest. Jason

Right now I have a number that comes in on my local DID PRIs setup as a DSC which points to route 30 (the TIE route) which uses the trunks associated with route 31 (the Call by Call Master route). This works, the call get to the proper mailbox on the fax server. From the fax server out, the...

Thank you both for replying. I can't change the starting/stopping arrangement being that it is a CBC route (as far as I am aware anyway, it can't be chaged in ld 14 even when they are first built)and changing the TGAR on the trunk did not make a difference either. The problem is not receving...

I can receive faxes into the server from internal or DID. I can fax out if I build the route as DID, but with DID I can not go trunk to trunk to actually get to the PSTN. I haven't been in the field for a while and have not had to setup a CBC route before. From what I see the only options for...