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Call Presentation - After Call Break for N seconds

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Skaret

Skaret

Technical User
Jan 17, 2004
244
NO
This is an AACC 6.2 SIP connected to Avaya CS1K 7.5.
The Call Presentation for an agent is set to 10 seconds break after call.

When a contact is closed, is it possible to manually end the break timer to speed up the presentation of next contact? I know this is possible on AACC AML - but this is SIP.
 
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