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Call Presentation - After Call Break for N seconds

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Skaret

Skaret

Technical User
Jan 17, 2004
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This is an AACC 6.2 SIP connected to Avaya CS1K 7.5.
The Call Presentation for an agent is set to 10 seconds break after call.

When a contact is closed, is it possible to manually end the break timer to speed up the presentation of next contact? I know this is possible on AACC AML - but this is SIP.
 
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