Connecting a RightFax Server to a CS1000E 5.0 1

[ContactCenterGuy]

I can receive faxes into the server from internal or DID. I can fax out if I build the route as DID, but with DID I can not go trunk to trunk to actually get to the PSTN. I haven't been in the field for a while and have not had to setup a CBC route before. From what I see the only options for the outbound faxes are DID or COT with the CBCT. With the DID I can fax to an internal extension. With the COT the call always goes to the attendant. Any thoughts would be greatly appreciated. Thank you.

ROUT 31
DES CALLBY_MASTER
TKTP CBCT
NPID_TBL_NUM 0
VTRK NO
NODE
DTRK YES
BRIP NO
DGTP PRI
ISDN YES
MODE PRA
IFC NI2
IPUB 32
SBN NO
PNI 00001
SVRT 30
32
NCRD NO
CHTY BCH
DCDR NO
ICOG IAO
SRCH LIN
TRMB YES
ACOD 8990031
TCPP NO
TARG
CLEN 1
BILN NO
OABS
ICIS NO
TIMR ICF 512
OGF 512
EOD 13952
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
NBS 2048
NBL 4096

IENB 5
DRNG NO

Incoming Faxes:

ROUT 30
DES RIGHTFAX
TKTP TIE
M911P NO
ESN NO
CNVT NO
SAT NO
RCLS EXT
VTRK NO
NODE
DTRK YES
BRIP NO
DGTP PRI
ISDN YES
MODE PRA
IFC NI2
CBCR YES
RTN 31
SRVC 20
FACN 20
MAX 8
NCOS 5
SBN NO
PNI 00001
NCNA YES
NCRD YES
CTYP UKWN
INAC NO
TGAR 0
CPFXS YES
CPUB OFF
DAPC NO
BCOT 0
INTC NO
DSEL 3VCE
PTYP PRI
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
SRCH LIN
TRMB YES
STEP
ACOD 8990030
TCPP NO
PII NO
TARG
CLEN 1
BILN NO
OABS
INST
IDC NO
DCNO 0 *
NDNO 0
DEXT NO
ANTK
SIGO STD
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
NBS 2048
NBL 4096

IENB 5
TFD 0
VSS 0
VGD 6
DRNG NO
CDR NO
VRAT NO
MUS NO
RACD NO
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
CBQ NO
AUTH NO
TDET NO
TTBL 0
ATAN NO
PLEV 2
ALRM NO
ART 0
SGRP 0
ARDN NO
AACR NO

Out going faxes:

ROUT 32
DES FAXOUT
TKTP COT
NPID_TBL_NUM 0
PRIV NO
SAT NO
RCLS EXT
VTRK NO
NODE
DTRK YES
BRIP NO
DGTP PRI
ISDN YES
MODE PRA
IFC NI2
CBCR YES
RTN 31
SRVC 0
IEC ---
MAX 8
NCOS 7
SBN NO
PNI 00001
NCNA YES
NCRD YES
CPFXS YES
CPUB OFF
DAPC NO
BCOT 0
INTC NO
DSEL 3VCE
PTYP PRI
AUTO NO
DCDR NO
ICOG IAO
RANX NO
SRCH LIN
TRMB YES
STEP
ACOD 8990032
TCPP NO
PII NO
TARG
CLEN 1
BILN NO
OABS
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
NRD 10112
DDL 70
OOD 3
ODT 4096
RGV 640
FLH 510
GRD 896
SFB 3
CRD 512
NBS 2048
NBL 4096
IENB 5
TFD 0
LEXT 100
VGD 6
DRNG NO
CDR NO
MUS NO
RACD NO
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
TDET NO
TTBL 0
ATAN NO
PLEV 2
MCTS NO
ALRM NO
ART 0
SGRP 0
ARDN NO
AACR NO

ADAN DCH 25
CTYP TMDI
MG_CARD 028 0 04
PORT 1
DES RightFax
USR PRI
DCHL 25
OTBF 32
PARM RS232 DTE
DRAT 64KC
CLOK EXT
IFC NI2
ISDN_MCNT 300
CLID OPT0
CO_TYPE STD
SIDE NET
CNEG 1
RLS ID **
RCAP COLP
MBGA NO
OVLR NO
OVLS NO
T310 120
T200 3
T203 10
N200 3
N201 260
K 7
BSRV NO


DES RIGHTFAX
TN 025 01 VIRTUAL
TYPE CBCT
CUST 0
TRK PRI
PDCA 1
PCML MU
RTMB 31 1
B-CHANNEL SIGNALING
TGAR 1
STRI/STRO OWK OWK
AST NO
IAPG 0
CLS UNR DTN CND ECD WTA LPR THFD HKD SPCD
P10 VNL
TKID
AACR NO
DATE 6 APR 2009

TYPE NET_DATA
CUST 00
OPT RTD
AC1 INTL NPA SPN NXX LOC
AC2
FNP YES
ISDN YES
VPNI 1
PNI 1
PINX_DN
MBG 0
BSGC 65535
PFX1
PFX2
HLOC 999
LSC
RCNT 5
PSTN NO
TNDM 15
PCMC 15
SATD 1
OCLI NO
DITI YES
TRNX YES
EXTT YES
FTOP FRES
VNR NO
NIT 8
NAS_ATCL YES
NAS_ACTV NO
FOPT 14
CNTC
NATC
INTC


The RightFax Board is a TR1034 8 port T1

Thanks again.

 

[GHTROUT]

Two thoughts (guesses):

TN 025 01 VIRTUAL
STRI/STRO OWK OWK <--- Have you tried this at IMM/IMM

TN 025 01 VIRTUAL
TGAR 1 <--- Does changing this to 0 make a difference

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[pronei]

That is a brooktrout TR1034 fax board.

If I understand you correctly, you want to use the DID's that come into your PBX and route them via CDP to your TIE route that is connected to your RightFax server.

You will need to build a Wink Start DTI TIE route and trunks on the PBX then connect to the Rightfax server.

 

[ContactCenterGuy]

Thank you both for replying. I can't change the starting/stopping arrangement being that it is a CBC route (as far as I am aware anyway, it can't be chaged in ld 14 even when they are first built)and changing the TGAR on the trunk did not make a difference either.

The problem is not receving the faxes, I can dial into a system DID and CDP it to the fax to the server over the TIE above and the server receives them perfect and I did try a DTI TIE, but the server did not see the dialed digits and did not know what mailbox to send the fax to.

Thanks

 

[GHTROUT]

I have a feeling if you be more concise about what does and what does not work, you will get more answers here. It takes quite a few re-reads to tell where you are on this, and that last post didn't help.



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[ContactCenterGuy]

Right now I have a number that comes in on my local DID PRIs setup as a DSC which points to route 30 (the TIE route) which uses the trunks associated with route 31 (the Call by Call Master route). This works, the call get to the proper mailbox on the fax server.

From the fax server out, the call seems to go nowhere. This uses route 32 (IPUB on the CBC Master). Both 30 and 32 are setup as service routes in the CBC route.

Below is a print out of my common equipment, loop 25 is for the fax server and a trace of a failed call out from the fax server, I am curious about the err9017, I have never seen it before and there is not a good explanation in the NTP's:

DCH 25 UIPE_IMSG CC_SETUP_IND REF 00000080 CH 25 3 TOD 20:53:49 CK 8EBC87F0
CALLED #:918662884930 NUM PLAN: UNKNOWN TON: UNKNOWN

DCH 25 UIPE_OMSG CC_PROCEED_REQ REF 00008080 CH 25 3 TOD 20:53:49 CK 8EBC87F4

DCH 25 UIPE_OMSG CC_ALERT_REQ REF 00008080 CH 25 3 TOD 20:53:49 CK 8EBC87F7
PROGRESS: INBAND INFO OR PATTERN IS AVAIL

ERR9017 INVALID CODING 19 9 5F 0 4 A1 2 8 8 0 E5

DCH 25 UIPE_OMSG CC_SETUP_RESP REF 00008080 CH 25 3 TOD 20:53:49 CK 8EBC89AB

DCH 25 UIPE_IMSG CC_SETUPCOMP_IND REF 00000080 CH 25 3 TOD 20:53:49 CK 8EBC89E1

DCH 25 UIPE_OMSG CC_DISC_REQ REF 00008080 CH 25 3 TOD 20:54:01 CK 8EBCE3EA
CAUSE: #16 - NORMAL CALL CLEARING

CEQU
MPED 8D
TERM
REMO
TERD
REMD
TERQ
REMQ
SUPL V004 V008 V020 V028
V076 N128 V132 N136
N140 V144 V148 N152
V156
SUPC
SUPF
XCT
CONF
MGTDS IPMG IPMG_TYPE
060 004 0 MGC
062 008 0 MGC
064 020 0 MGC
066 028 0 MGC
MGCONF IPMG PORTS IPMG_TYPE
061 004 0 30 MGC
063 008 0 30 MGC
065 020 0 30 MGC
067 028 0 30 MGC
MFSD * 060 * 062 * 064 * 066

DLOP NUM DCH FRM TMDI LCMT YALM T1TE TRSH MG_CARD
PRI 002 24 ESF YES B8S FDL 0 00 004 0 01
003 24 ESF YES B8S FDL 0 00 004 0 02
012 24 ESF YES B8S FDL 0 00 004 0 03
013 24 ESF YES B8S FDL 0 00 008 0 01
014 24 ESF YES B8S FDL 0 00 008 0 02
015 24 ESF YES B8S FDL 0 00 008 0 03
018 24 ESF YES B8S FDL 0 00 020 0 01
019 24 ESF YES B8S FDL 0 00 020 0 02
025 24 ESF YES B8S FDL 0 00 028 0 04
026 24 ESF YES B8S FDL 0 00 020 0 03
027 24 ESF YES B8S FDL 0 00 020 0 04
MISP MG_CARD
EXT0 3PE
EXT1 3PE
MCFN 011 MB


I hope this clears it up a bit...