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  1. prei11y92

    Avaya SM /CM Call Routing app note

    Hello, I am on an currently working on an Avaya aura project here at my employer, I am just curious if anyone on this forum might have some great reference material for SM / CM call flows. I am very familiar with the CM call flow setup, but feel that i am putting to much call flow emphaiss...
  2. prei11y92

    Avaya SM Call routing

    Redphone, your recent Posting is spot on and came into Tek Tips the very instant I figured out the issue from an Avaya app note I was looking at. Thanks for your response they came in handy!!
  3. prei11y92

    Avaya SM Call routing

    OK resolved the issue PHEWWWW that stumped me. in this Avaya app note (http://www.onestreamnetworks.com/PDFs/avaya_onestream_cm_sm_sbce_2013.pdf) this app note paralleled my setup fairly close, I discovered a few config issues. the largest being that I did not specify in SMGR /routing/sip...
  4. prei11y92

    Avaya SM Call routing

    Hi Red Phone, Here is the traceSM call out put for the call I am having issues with. call flow is Gateway -> SBC -> SM -> Feature Server(CM) -> SM -> Phone. originating call is 508-367-6584 destination is 781-443-7245 , a SIP 9641G provisioned on SM. IP address = 192.168.2.130 for Acme...
  5. prei11y92

    Avaya Adaptation not being utilized.

    Hi All, I have created some Avaya adaptations for my inbound SIP trunks and my calls appear not to be using the adaptation, is there any reason for this, I have the adaptations assigned and still getting 404 not found error messages between CM and SM 100 ? Anyone have any thoughts on what...
  6. prei11y92

    Avaya SM Call routing

    I have created some Avaya adaptations and my calls appear not to be using the adaptation, is there any reason for this, I have the adaptations assigned and still getting 404 not found error messages between CM and SM 100 ? anyone have any thouhgts on this. traceSM is running, still not...
  7. prei11y92

    Avaya SM Call routing

    I keep getting an 404 error message. I have created a few different SIP adaptations and still no luck on in bound calls. I know for a fact that my inbound SIP call server only sends me a uri of xxx-xxx-xxxx@IP.com, I am not able to get it to come inbound as a @domain.com. I am not...
  8. prei11y92

    Avaya PPM service assitance.

    Thanks PABXdude, I will keep this in mind moving forward. I am psyched to see all my AST devices show up properly, rebooting endpoints and reload endpoint configs from SM is working fine now, glad to put this mystery to rest now. thanks PR
  9. prei11y92

    Avaya SM Call routing

    hi red phone, I am not able to make any progress on the above, I really think I need an adaptation setup, I am messing around with all the ingress possible options, I am getting a 403 forbidden (invalid domain in the from: header I am playing wound with various adaptions to see what is...
  10. prei11y92

    Avaya PPM service assitance.

    OK Redphone, what is your favorite beverage!!! PPM working like a champ !!! THANK YOU!! literally started the instant I made the two last changes in your above response again that is huge - PR
  11. prei11y92

    Avaya SM Call routing

    Redphone, As always thanks for your reply, You are great resource to this community. I have my domain name as aura.com and that is working fine, in the routing / domain tab. on out bound calls, CM appends all the sip calls with a properly formed uri, E.164-> xxx-xxx-xxxx@aura.com...
  12. prei11y92

    Avaya SM Call routing

    Hello, I have my Aura 6.3.4 environment up and working **for the most part**, I am not able to get calls to route inbound to SM. From SM CLI - traceSM I get the following message -> "cannot determine routing domain" ?? . Do I need an inbound routing adaptation ? I can definitely see...
  13. prei11y92

    Avaya PPM service assitance.

    Hello, I have my Aura 6.3.4 environment setup properly for the most part, SMGR, SM , CM, Pres, DHCP file server etc.. are all working ad talking to each other. Replication is working fine, synchronization is working, SIP phones register just fine etc. I can make outbound SIP calls...
  14. prei11y92

    Avaya 6.3 CM / SM / SMGR - 9640 Acquiring Service ?

    OK figured this one out, for the testing that I am conducting, I had to turn my SIP entities to TCP / 5060. on my Presence server once that was toggled back to TLS / 5061 - from TCP, all came into service immediately. so the phones are showing registered in SM now. Now to correct...
  15. prei11y92

    9641G - SIP upgrade ??'s

    OK got the phone to work now, I used a different HTTP 3rd party app and it worked immediately. I ended up using the Apache2.2 for windows = httpd-2.2.22-win32-x86-openssl-0.9.8t.msi I moved all the 9641G upgrade files and 46xx settings file into the apache -> htdocs directory and the...
  16. prei11y92

    Avaya 6.3 CM / SM / SMGR - 9640 Acquiring Service ?

    Thanks Redphone, I did verify that I have the correct settings in my 46xxsettings.txt file. both my 9641 and 9640 (both on the latest F/W) are exhibiting the same behavior. My 323 phones register to CM with no issue, I double checked just in case there were any other underlying...
  17. prei11y92

    9641G - SIP upgrade ??'s

    Ok I will insure that I am not using TLS. Thanks - PR
  18. prei11y92

    9641G - SIP upgrade ??'s

    Hello, I have upgraded one of my 9641G's to the latest FW release (96x1-IPT-SIP-R6_2_2-042713) the phone appears to be in a loop state, it keeps showing the same message "Upgrading Applications" I have my https server - configured to server the bin files and the 46xxsettings file in the same...
  19. prei11y92

    Avaya 6.3 CM / SM / SMGR - 9640 Acquiring Service ?

    Hello I have just upgraded one of my 9640's to the 2.6 latest release of Firmware (96xx-IPT-SIP-R2_6_10-132005) The upgrade went fine, no issues at all. I boot it up, it gets it settings file and proceeds to ask me to login in, after I enter a valid station and security code. I receive...

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