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I am actually having the same problem, It seems to me that it's not the VM but the trunk group is not disconnecting it happens with the POTS lines only.

The Processor is a TN2402 It's not a CM. PK

Hello all, I have a Porlogix system software release R012i.00.0.219.0. Is it possible to do a firmware update on the 2420 series phones? Pkaloger

Hello all, I have a customer that purchased Ecas with 600 user license but has lots of Fax machines and virtual extension that he does not have to deal with. Is it possible to restrict and S8700 from showing cdr info on specific Extensions. I now that you can hide digits but is it possible not...

Try entering the (#) key after you enter the number. PK

To all, Thank you for all of the helpful info, has any one used the USB amplifier? Is it necessary? Pkaloger

Hello all, Has anyone used the Plantronics usb headset with IP agent? If Yes what model Are you using and do you need the usb amplifier? Have you had any issues with it? Pkaloger

I Will check that. Thank you

Hello All, I have 2 Prologix Rel 11 networked together via IP trunking using ISDN signaling. All calls come into node 1 and get transferred accordingly, Some call come in via a PRI DID trunk group and other via POTS lines, When a call comes in from node 1 and gets transferred into node 2 the...

If this happens again call Avaya and ask them to do a data base rebuilt, also if this an Intuity LX make sure that you have all available patches installed. Pkaloger

I wish it was that easy, all of the subscribers are registered with the intuity, The difference that I have found is that when you monitor the ports for incoming calls the local site starts with a #02 and the remote starts with a 0##02.Their must be a way for the LX to Differentiate between node...

I have and s8500 Server UDP'D to 2 Magix systems with Centralized VM on a Intuity LX. Locally the vm works fine but the VM does not recognize the remote sites. I get the person you are trying to reach is unavailable, use touch tone to enter the ext. you are trying to reach. This is a mode code...

Thank you that worked

I have two stations that both have EC500 turned and have a bridged appearance of each other, when you call either phone both cell phones ring. Any Ideas why? Is it a glitch? Any work a rounds? Pkaloger

Check your interface ID in your signaling groups and make sure that the circuits match to MCI. If they do not, you will get dead air. Pkaloger