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Hi All Im looking for a way to disable the "absent" function in phone manager for a set of users (user rights). Even better would be to disable the custom text in the absent function for all users. why - because people think their funny but their just being offensive. A lot of users have...

we have ip office 500 v2 R8.1. Our call center use tapi and when we have a number that has been barred it calls an internal number instead and the voicemail tells the user what to do. this ext does not exsist (no need for a phone sat there doing nothing) however the voice mail only kicks in...

hi guys currently we have phonemanager pointing to 192,168.1.10 and we need to point it to 192.168.4.10. any way to do this on-mass as we have 200+ pcs and i dont fancy going round all pcs and changing manually. we still need all the other current settings (user etc). any ideas?

Im pulling my hair out trying to figure out what ive done wrong. IPO 500v2 R8.1 We need to have 5 voicemail answer messages at different times & Days One for normal office hours - 9-5 (rings for 30secs then plays a "we are Busy" msg on loop) one for Fade out 5pm-6pm (rings for 10secs then...

we've got 2 buildings about 30m across the road from each other - we have a ip500v2 on one side and we are wanting to extend over the road to the other building using a wireles bridge - anyone come across this scenario - any recomendations on hardware to use for the bridge... we will be putting...

thats what i do :)

were upgrading to ip500v2 r8.1 preferred edition. i have the info for min specs but i cant find recomended specs in regarding to attached desktop/server for vm pro. also is it possible to use windows 2007 sbs, i have one lying around collecting dust. thanks

it was suggested that i dont do what u said but to get a 2nd ipo and join them in a scn but then the costs just spiral.

What is your recomendation we have 2 sites- A & B Site A has ip office 500v2 Site B is expanding into neighbouring building (current hosted) Plan for Site b is to change providers and go hosted VOIP. however we will need more sip phones, i would like to use avaya products if possible so we can...

sorted it thanks

We are moving over to SIP, problem is we curently have pri (isdn) and contract isnt up for another 24mnths (high etf). when we get the sips, is there a way of telling the system to only let x/y/z user use PRI and everyone else use sip... im assuming its something to do with line id... but where...

Can HQ site host all external lines, and site b use them over the scn? or do both sites have to have external. (couple of lines at site b for redundancy excluded)

Hi All Our company is expanding and we now need a new additional site. We currently have a CallCentre with 120ish agents, we are looking at getting a new office for an aditional 120 agents. At the current site (HQ) we have a IPO 500v2 r6 on essential editon manager with embedded vm. currently...

Ive searched the forums on the subject of deleting voicemails. unfortunatly the only one's i came across were to do with vmpro. my problem is we have just got rid of a team leader for something and i have found out that they never listened/deleted the hunt group messages. is there a way to...

its aprox £65 for a teleworker licence.

thanks made my life a little easier - now i can get rid of those reminders that pop up :)

im just wondering if its posible to make my day a little easier ATM im having to change the incoming call route on a daily basis to point to a different huntgroup destination. the powers that be want a different hunt group answering incoming calls on a daily basis... ie hunt group A on monday...

which one..lol ...i dont see essential edition

hiya guys/gals i need some points of direction we're migrating servers this weekend - yey :S trouble is i cant find the instalation disk for ipoffice manager (essential ed) or system status cos the previous guy is no longer here. where do i get the software from (DL) we got ipoffice 500v2 r6...

it works for us