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Thanks for your for your help! I will program this in our lab system to do a test run.

I have a upcoming install IPO and VMPro. It is at a prison. I need to restrict callers that come into the auto attn. from dialing certain extensions, while allowing some extensions to be dialed.

New to the ip office. I have a customer that recently purchased a ip office and they reused the nortel phones. I need to replce a ds16a with a ds30a. I'm looking for the proper steps to accomplish the task. Thanks in advance Don

thread1361-1449722 I am having the same problem that was referenced in this thread. What memory are you referencing? Thanks Don

Hello We have a BCM 400, Outlook 2007, and Unified Messaging. When I try to create a rule to forward the voicemail to either a group or a person. That causes unified messaging and outlook to crash. Is there a workaround an update or anything to get this to work properly?

I just seen a patch for this problem. They have increased the time before the fan brings up a alarm. I was checking on a 32+ red led issue that I have had with the last two BCM 450 that I installed. Hope this helps Don

Thanks for the suggestions. I found a Target line that I had setup a few months ago and for got about it. Thanks again!

I have a bcm 50 and I'm trying to add 61 as a destination code. I've looked at all dn's and hunt grps and can not find where in the switch I have 61 being used, but the system doesn't allow me to add dest. code 61. I don't know were else to look in the switch to find were its being used. Looking...

I installed patch BCM.R400.SU.System.025-200912 to the system and now my ip phones will not come up. In my alarm table I can see the ip phones going out to down load firm ware, but the phones do not come up. Watching the displays on the IP phones it goes thru its normal process, but when it...

The problem was the CPU Fan. Replaced and everything is good. Thanks for the suggestions. Don

I have a spare bcm 400 4.0 Can I pull that HD and install it in the current system and do a restore.I know I will need to transfer my keycodes.

The voice mail and lan port 1 continue to go down. If you cycle power it will come up for 15 or 20 mins. and go back down. I don't see any errors in the error log. I have a red led alarm on the front and a red fan alarm on the front. I replaced the power supply and cabinet fan. I also replaced a...

I have BCM 400 4.0. The voice mail and element manager and IP phones sre going out. If I cycle power they come back up for about 10 mins. and drop off again. I've removed all modules and powered up and they still continue to dropp off.I've checked the hard drive connections and they look good...

I recently install a 450 5.0. I continue getting fan1 alarm. I replaced the fan, which didn't resolve the alarm. I've watched the fan when the alarm comes on and it appeares to working fine. Any suggestions would be appreciated. Thanks in advance Don

I have a BCM 50 3.0. I am only seeing 7 digits on the display on incoming calls, but when I pull reports from the system I see all 10 digits, so that tells me the BCM is receiving all 10 digits from telco. They have a Flex PRI from telco.

I have several BCM's networked together via IP trunks H323 and recently added a BCM 50 rels 3.0. When you dial to the new BCM 50 The display reads expensive route. The call goes thru with a slight delay. It's like I have more than one route set up to this location, but there is only one. I can...

I am setting up FM/FM on a BCM 50 5.0. I have the key code installed and the cos in vm set. I have the schedule and numbers set in my mail box. I have 2 analog trunks available on the system. When I dial the phone and watch the BCM monitor, I see the system grab the analog trunk for a split...

Yes problem followed, but I think I have the problem on more than one line. I was just testing on there 1st line. The system has been rebooted.

I have a BCM 3.0. When the auto attn. answers and plays the greeting, once every 30 to 40 calls the system thinks that you have dialed a invalid digit and gives you the option to make another choice and if you don't it disconnects. I have monitored the line and I can't her anything coming across...

I recently install a BCM 450 and connected to a Opt 11 via IP trunks. I configured the trunks H323 and they work both way. I do not see the the calling number or name. Do I need MCDN lic. to receive call info.? Thanks in advance Don