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  1. Rengeek

    2250 console problem

    According to the manual: On the 2250 choose the option menu (shift and the 1st button with lines on it just below the display). Select 2 buzz tone then adjust using 5 volume + and 6 volume - MH
  2. Rengeek

    Fiji firmware v21

    The firmware zip file from Nortel's webpage does have some script files for various CPU's to update the FIJI firmware. And it has some simple instructions on what to do and how to run them. You do have to have access to PDT to run them.
  3. Rengeek

    Programming a D-ch to be "shared"

    I guess I'm not quiet following the entry of the shared dchannel I have two PRI's one is 8 (primary dchannel)and the one to add is 9 so, at the DCHL prompt I enter 8 then at PRI I enter in sequence? 8 9 or 9 8 (descending)or do I just enter 9? >>>>> Shared dchannels and backup dchannels are 2...
  4. Rengeek

    Option 11C Power down

    I think the most important thing to do is a backup before shutting down. >LD 43 >EDD If you have voice mail do a courtesy channel shutdown. If it is Call Pilot do a normal shut down of the server. Disable your T-1's/PRI's if you want, then flip the breaker off.
  5. Rengeek

    Disappearing SPID

    Oh, the system has symposium too. Could this be the cause?
  6. Rengeek

    Disappearing SPID

    Simple sounding problem so I hope the answer is simple. I have a customer that wants to use an ASP key on their ACD agent phones. All is well on the 1st login. The ASP key works fine. Log in a 2nd time and it doesn't. Plus the SPID disappears from the agent phone. (reverts back to NONE) I built...

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