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Thank you

is there a location were you can see that information? can I pull some sort of quesry or report that shows that?

We have 2 UCCX servers, 1 primary 1 secondary. Does anyone know how to tell what server the Agents are logged into?

Thanks

Phone A call forwards their phone to B when they are sitting at B. Since phone A is at the other end of the Building if they move from B to phone C instead of going to A and unforwarding the phone they would like to Forward B to C. I dont understand the login either, My suggestion was to go back...

Call forward all

I have a scenario. 3 extensions A, B and C. A forwards the phone to B, B forwards the phone to C. This is weird scenario and customer wants it to work and it is not. What is happening is Calls to A get forwarded to B but never Make it to C. Is there a setting that will allow that second hop from...

I will have all of that checked thank you all

Has anyone been able to get the Headset Plantronics Savi 740/Plantronics W01 & W02 to work with auto answer with headset option in Cisco Call Manager 7.1.5

I am no longer a Commvault client and have to retrieve some data, does anyone have a copy of Mediaexplorer that they can get me?

Is there any way of pulling up a range of mailboxes to see if there are any messages in there. I know you can poll 1 mailbox at a time.

Where on the web client, I tried to delete it from the voicemial box itself and it kept repeatin gthe message even though I pressed 7 to delete.

I am looking to clear an administrative message on MM, does anyone have instructions on how to achieve that goal?