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Hi Everyone, sorry for not getting back to you until now. I do appreciate your input. I ended up removing the information and reloading. I must have done something incorrect when trying to set this up thanks again!!

hi, i'm trying to setup CMS emulator on ASA so I can run monthly backups it's coming up all goofy and won't let me login as root can someone tell me what i'm doing incorrectly? thanks instead of giving login prompt i'm getting SSH-2.0-SUN_SSH_1.1.3

Thanks very much to both randyb19 and PBX. I have not tried the 'idle appearance select' will try that today. THANKS again

hi, hoping someone can help me. We have Avaya 8730 and want to use ec500 and cell phones that need to record calls between field rep and patient. We use Onvicord recording system. We have a recorded DID setup and tested that it is recording. I changed the off pbx station mapping and put the...

Coverage path is going to vm if not answered. Same with 6649 When they are logged in, they are fine. When NOT logged in, outside callers receive a busy signal.

I'm thinking there is no way to remove this. One of the 'canned' messages that comes with the system

We have a group of people that come into the office on occasion and use a hot desk area. When they log the current user out of the phone (6655) and login with their extension (6649), any calls that are made to x6655 (which is now logged out) receives a busy signal. Is there a better way we can...

Hi, hoping someone can help me with the following. We have numerous clients that we set mailbox numbers up for. We have one that has been setup in Spanish. Personal greeting has been recorded in Spanish. AFTER the greeting, the canned message plays 'at the tone, please record your...

Hi, i was having issues with one of our users pressing the message button on phone and going directly to her greeting (to leave her a message) instead of allowing her to listen to her messages. so i looked at the FAC that was on display and saw it was the Auto Alternate Routing code in front of...

That's great thank you so much

OK, I found the feature to add to phone, but can someone tell me how to avoid hearding the BEEP tone (Audix-record) is the feature. thanks

Hi, i know i used to use a feature that you could add to phone and record a call. Can anyone tell me what feature this is? Thanks

We are deciding whether to go with ATT Enterprise Relay Services or purchasing a device that can be handled by us on sight. Does anyone have suggestions or experisnce with this?

You got it!! It was the COS THANKS

Hope someone can help me. When people leave a message, the system prompt give the incorrect time (one hour behind) HOWEVER, when i go in and look at the time and date on server, it is correct. Any thoughts?

Thanks very much

Can someone tell me what time should be logged against this aux work code? i was under the impression that when an agent logs in they automatically go to system aux 0 Would there be any other reason for this time to be so high on some agents? thanks

We have a call center with multiple skills added to one group. I have all vectors set up the same and all skill levels for the agents the same. I continue to have one of the skills keep a call in queue (today for 34 minutes) while the other skills are receiving calls properly. Every time the...

thanks for this HELPFUL information PBXtech and mikeydidit. This is what we are trying to put out there, but of couse, when the HOSTED people talk to them, it's the greatest thing going for between 30 and 100 $$s a seat. I just CANNOT believe that this could possibly be correct, but i need to...

One more question would be HIPPA regulations. Would we be compliant with a hosted PBX?