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Sharing one 4621SW phone with multiple users

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audra87

Programmer
Dec 15, 2005
69
US
We have a group of people that come into the office on occasion and use a hot desk area. When they log the current user out of the phone (6655) and login with their extension (6649), any calls that are made to x6655 (which is now logged out) receives a busy signal. Is there a better way we can share these extensions and have them go to their voicemail if they are 'out of service' or not logged in?
 
What is the coverage path of 6655? And what happens to 6649 when it is logged out?
 
Coverage path is going to vm if not answered. Same with 6649
When they are logged in, they are fine. When NOT logged in, outside callers receive a busy signal.
 
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