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Thank you KCFLHRC I beleive we have cppm this was done before here but that person is no longer here and I can't find any notes on this, my thought was to lock down the system to only use one core and connect a pc to the inactive core to make changes at that point would i issue the split command...

I need your help again ,I have a CS1000E RLS 5.0 I've been asked if there's a way to make changes to the standby core for testing purposes , I know there's a way to lock down a core so that you have active calls using one core while you make changes to the other, after the changes I will need...

Thank you pmcook one question.... will that work for the CO line or just the internal 4 digit ext? They answer the CO line ? they don't use 4 digit internal dialing

Hello I'm new to IP Office and the issue I have is this, I'm in a tenant environment with each tenant responsible for there own CO lines (loop start pots) and the question i get asked alot is why can't my calls go to voice mail when I'm on the phone. Is there a way to send these calls to the IP...

Very nice ..I am a bit of a fanatic myself too !!

Ok thank you.

Ok.... well there is no PRI at this site and i don't have the packages for a pri . I have 12 copper IN/OUT ground start trunks , If i can't get the Option11 to pass the ext number along we will be forced to upgrade and there looking at Mitel.

Ok I was hoping to be able to send the main number plus the ext# that made the call ...back to the drawing board thanks for your help.

Just so I understand ...it is possible to pass in the caller ID the main number plus the dn that placed the call ?? KCFLHRC What LD would that be done in ??

Does anyone know of a way to have the extension be included in the caller ID to the PSAP ? my extension would equal the room number which would be ok since this is a hotel.Thanks again !!

FYI.......Amcom Software, the leader in mission critical communications software, has acquired Telident 911 Solutions, the successful, enhanced 911 (E911) products of Teltronics, Inc

Thanks for your help I'm looking up Telident now

One of the requirements is to alert the front desk as soon as 911 is dialed and not after the call has been disconnected wouldn't I need to setup the pbx to out pulse the digits as they are being dialed ???

Thank you KCFLHRC but this option 11c doesn't have all the packages needed for OSN so OSN is not an option I was hoping that there was another way to fulfill this requirement, I would even consider a 3rd party gateway if it would work.

I'm working with an old option 11c release 23.55 and before we upgrade I need to find out if there is a way to alert the console that an ext. has dialed 911 I've tried many things so far and I can't seem to come up with a solution that fulfills the requirement... any will be greatly appreciated.

I followed along and deleted the log file under the root directory and we are back online thank you for the reference !Ipmonkey

Hello I'm new to IP Office and I currently have a voice mail system stating it is full and will not accept any message's even if the ext has no message's in the mailbox, the UC Module shows no free space in memory and I'm not sure how to delete files/messages to free up the space. I've asked the...

Thank you Perry, I did contact them and they will be out tomorrow, I was hoping this could have been an easy fix as it looks like something got disabled (O DSPLD) but when I stat ss i get no response and I can no longer ping the IP address.

Hello all, I have a CS1000E RLS 5.0 , we lost our ability to dial across the network and the SS is not responding any longer, I'm green when it comes to SS so any help would be much appreciated! here is what I found so far in LD 117 => STAT SERV NODE HOSTNAME ELANIP LDR...

I have an IP office R9 ( I'm new to IP office) with approximatly 40 phones each phone has 1-2 analog CO lines terminating as a seperate line appearance on each phone, all of which are answered by the attendant , 1 user would like to forward their co line to the attendant which is not working, I...