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Looking for help or a work around We have a Plantronics CS520 headset connected to a Cisco 7942 set that it seems that no matter what configuration I try that best I can do is receive audio but can not transmit audio and that is when i have the base unit connected to the headset jack on the...

You will need to check Facility IE in your gateway config….Display IE just displays the # , Facility IE displays Name and #

Set VG analog port as a PLAR...This will ring down to where ever you configure it to go

I will try these and update....Thanks for such a prompt reply!!!

thanks I will give it a try after i can fix this issue

Hi. I am using Windows Vista and I recently downloaded Adobe Reader 9.x (I only needed it for one document) however for some reason Adobe has taken it upon itself to OPEN everything. I can't open things like my antivirus, yahoo messenger, msn messenger, yahoo, yahoo music, etc etc . Even right...

Hi. I am using Windows Vista and I recently downloaded Adobe Reader 9.x (I only needed it for one document) however for some reason Adobe has taken it upon itself to OPEN everything. I can’t open things like my antivirus, yahoo messenger, msn messenger, yahoo, yahoo music, etc etc . Even right...

Just what I was looking for....Thanks Man!!!

Can you point me to "Nortel Approved" list od 3rd party (microsoft) patches/ hot fixes?...Thanks in Advance!!!

Hello, Could anyone point in the right direction in looking for "Nortel Approved" Microsoft updates/patches that can be installed on a Symposium Server.... Having a hard time finding anything on the Nortel web site?? ....Thanks in Advance!!

Hello, Could anyone point in the right direction in looking for "Nortel Approved" updates/patches that can be installed on a Symposium Server.... Having a hard time finding anything on the Nortel web site?? ....Thanks in Advance!!

Is there a way to force a acd call to a agent if they are on a DN call....if so what happens to the caller on the DN key...Also what is the promt...I guess it would be in ld 23...Thanks!

Hello!!! still at BB shoot me an e-mail would love to circle back and catch up

Liz, Are you at OCCC? Jack

when a person listens to their message, then sends it to someone else, the other person can not choose to listen to the message on the phone - can only listen to the message on the computer through headset. Can not change the answering option from computer to telephone....Can you point me in...

Hello All, I was wondering if there is any other contact application other than Symposium or the new CCMS that will intergrate w/ CSE 4.5...any 3rd party app???....Thanks in Advance

Thanks Guy's!!! This is just the answers that I was looking for....Thanks Again!!

WOW, no input....I thought this would be an easy one for all of the top talent here

Hello What is needed re-home" an estimated 150 people at a Nortel branch office location. "Re-home" meaning the users would switch from registering off the, OH Option 81C, Call Pilot & Symposium and instead register to the ,WI Option 81C, Call Pilot, and Symposium. A remote team will be...

Create a ACDN 1411 and NCFW to (9xxx-xxx-xxxx)....The # of the company that would handle all of your 1411 calls