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Hi there, Just migrated from a definty audix to Intuity Audix MAP 5 V3, just wondering if you can give me a pointer to changing the system time. Thanks

Thanks FSI. You hit the nail on the head. Guess I'll have to live with your suggestion. I was actually hoping to be able to see all numbers already on the ARS digit conversion table at the same time as I attempt to change the table to enter new numbers for conversion or replace existing...

Hello All, On my company's G3siV11, we have ARS digit conversion table set-up to translate digits on an in-coming trunk line to specific extension. The problem is that the system only displays the first 17 rows(entries) on the specified ARS digit conversion table; digits entered afterwards are...

Thanks guys. Recommendations taken.

I'm trying to design an IP-PBX enterprise infrastructure (never used one before) between two locations A & B. The PBX would be installed at location A and connected via a leased line circuit to Location B where IP phones would be used off the PBX at location A. My question is, what kind of...

Hi dookie The steps are 1. Ensure the trunk type of the trunk group was set to ISDN 2. The page 3 of the trunk group looked like Srvce/Ftre calledLen caled no. Insert percall night ser public-ntwrk 3 9 (9 is the switchs ARS digit) 3. Go to the ARS digit...

Hi all, I have a serious problem on my hands right now and I need all the help I can get. I have two offices, one with a BP250 PBX and the other with a MD110 (BC12) and everyone uses authority code to make calls at both ends. I have set up E&M voice networking between them and our users can...

It's going to be needed regularly and unfortunately we do not have off-premises providers in this parts. Deploying Ip Office is not feasible at this time but I've been looking at the multipoint conferencing unit; what do you thnk about it?

Hi All, Can anyone advise on the best approach to setting up conferencing for a party of 30 users(i.e. best hardware, if extra is required.. et al). Tanx

Hi All, Just trying to exhaust all possibilities. I'm trying to configuring my switch to route certain digits through a select trunk group even where the caller dials a TAC to access a different trunk goup. For instance I want all calls to GSM phones routed through a specificservice provider...

Hi Da-vi'do, I have checked the system and found out that the AUDIX card as a TN568 and the stations are configured as ADX16D. What integration mode is this? Native or digital emulation? Now that we know the integration mode, what do you think that the problem is? Please note that the AUDIX...

Hi all, I have a Definity Multivantage running on an Si server with a Definity AUDIX 4X10 voicemail. The voicemail number on the PBX for the AUDIX is a hunt group number that contains all the separate AUDIX extensions. The problem now is that once in a while callers to the hunt group number...

Thanks GuzaPasha and (). I have finally been able to sort the problem. What we did was a combination of both your suggestions. We left the trunk type as ISDN, and on the page 3 we inserted the ARS digit "9" in front of the received digits. We then went to the ARS digit conversion table, deleted...

Please can anyone tell me if it's possible to upgrade from BC6 to BC12. If it's possible, what would I need? Would I need to change the cabinet as well? Please help me. Thanks.

Hi. I have installed over 20 sites with the software. It's called the Softes Telephony Manager now. It's a cool software but I think it works best with the Ericsson range of PBX. I have also used it for a lot of Avaya PBXs. I would recommend that you go ahead and buy it.

Thanks GuzaPasha for this information. But I still do not totally understand. Please can you expantiate? Thanks.

Thanks guys Tried that option, but swicth says "ani" vectoring not assigned. How can this be turned on?

I'm setting up number translation using vectoring for a DID trunk, bcos the service provider could not provide numbering withing our extension range. Would have done this on the "incoming Call Handling Treatment" page of the trunk-group, but limited to 22 lines; need to translate for 50...

Hi, Does anyone one have a idea how to divert an incoming call by pressing a feature button. For instance diverting a call I dont want to pick to voicemail. Thanks Seun

Hello All, An AUDIX subscriber on my system is experiencing difficulties making changes to it's mailbox features it complains of lack of storage. Likewise calls made to the same extension complains that the users mailbox is full. Whereas from whenever the subcriber is connected it says no...