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I'm trying to find a simple basic Disk Cloning utility that will fit on a (DOS/WIN98) bootable floppy disk and deal with (WIN2K Pro) NTFS partitions. There is no need to dynamic resizing or suchlike. So I'd boot the WIN2K Pro SP4 system from the floppy and clone the whole disk (80GB to 80GB)...

I'm trying to find a simple basic Disk Cloning utility that will fit on a (DOS/WIN98) bootable floppy disk and deal with (WIN2K Pro) NTFS partitions. There is no need to dynamic resizing or suchlike. So I'd boot the WIN2K Pro SP4 system from the floppy and clone the whole disk (80GB to 80GB)...

Hello and thanks for the rapid response. Oooops! I should have said that we need to do this test from a "third party" machine (PC) that is on the LAN along with Symposium CC6. This is to prove both the "liveness" of Meridian Link and the network route. Thanks

Hello Can someone suggest a small (Windows) utility or maybe a Telnet script that will accept the IP and port address of Meridian/Symposium Link and simply confirm that it is live (a bit like Ping but specifically confirming Merdian Link is responding). It should be entirely benign - making no...

Hello Can someone suggest a small (Windows) utility or maybe a Telnet script that will accept the IP and port address of Meridian/Symposium Link and simply confirm that it is live (a bit like Ping but specifically confirming Merdian Link is responding). It should be entirely benign - making no...

Thank you so much chaps.

Hello all. We are trying to sort out integrating our kit to a setup where there are two sites. Site 1 has a CS1000E (recently upgraded from Meridian 81C) and Contact Center 6 (CC6). Site 2 has a Meridian 81C and CC6. I understand that we need to know if AST licences are in place and enabled...

Thanks for that mte0910. I was kind of suspecting that a piece of "middleware" would be the solution. What a shame it doesn't seem to be easy! If anyone else knows of some "middleware" or another way forward - that would be great. Tinyl

One additional though from Tinyl: We are almost Nortel virgins! So please don't assume we know anything about what is possible / available. Thanks

We'd like to help a client get Calling Line ID (i.e the telephone number of the calling party - where available) for use by an IVR system which gets its calls on analogue extensions. The IVR also has an (Ethernet) LAN conection and could therefore connect to CC6 I think? But no doubt there is...

Thanks for the info. So next step is a new post to ask if any one knows of a print-to-file type printer driver that creates PDF's _and_ will allow large "paper" sizes. Thx Tiny :)

Thanks for your thoughts. I would have posted to MS Office Forum, but as the post says I get the same behaviour from Internet Explorer and Firefox. Does print preview use the actual printer driver (in this case a print-to-file kind of driver called FreePDF)? Tiny :)

I have created a Word 2000 document (in an attempt to design a banner) where the page size is 55.82cm wide (Word maximum size) and 17.89cm high. It looks fab! The idea is to supply it to the banner printing people as a PDF. But when I try to print to FreePDF (a PDF creator), I get exactly the...

IVR ports all aquired by symposium. So it looks like it should be easy. Except that I put the same question on the Symposium forum and got an entirely negative answer - eeeek (thread959-1478856)

Hello, I'm trying to help a friend who looks after a small call centre which has a Meridian 81C and (Symposium) Contact Centre 6. We are trying to find out if there is spare call-answering capacity on a simple IVR system.(The IVR is actually irrelevant to the question, except to mention that...

Hello I'm trying to help a friend who looks after a small call centre which has a Meridian 81C and (Symposium) Contact Centre 6. We are trying to find out if there is spare call-answering capacity on a simple IVR system.(The IVR is actually irrelevant to the question, except to mention that it...

Thanks for that idea. Sadly, all the ports on this system are configured as analogue agents. I'm hoping maybe we can find a way round that so we can use your idea. I guess from what you write that you have actually used this method? Could you just confirm that you have actually tried this...

So that's a 'No' then! ... or is there a way?

No modem cards I'm afraid - b u t . . . . It turns out that there may be a small budget for this project. Sooooo - assuming in-band dtmf isn't possible, we can get the IVR developer to handle some kind of DNIS data. Does anyone then know of a nice and easy solution to getting the DNIS info...

No native support for Meridian Link available on this IVR I'm afraid. I really do need to find a way of getting in-band DTMF signalling working. Does anyone have any ideas about hwo to achieve this?