What are AST Licences and how to check if installed

[TinyL]

Hello all.

We are trying to sort out integrating our kit to a setup where there are two sites.

Site 1 has a CS1000E (recently upgraded from Meridian 81C) and Contact Center 6 (CC6). Site 2 has a Meridian 81C and CC6.

I understand that we need to know if AST licences are in place and enabled for the specific devices (extensions) we wish to monitor.

Can anyone tell me what AST stands for?

How to check whether there are any installed and available.

Regards

Tinyl

 

[Jephph]

AST = ASsociated Telephone (I believe). You can only program buttons 0 and/or 1 on any TN. Consequently, you can only monitor the first two keys on any one telset.

To view how many you have left, one way is to use the SLT prompt in LD 22:

>
OVL000
>LD 22
PT2000

REQ SLT
ANALOGUE TELEPHONES 124 LEFT 80 USED 44
CLASS TELEPHONES 10 LEFT 5 USED 5
DIGITAL TELEPHONES 250 LEFT 249 USED 1
DECT USERS 26 LEFT 19 USED 7
IP USERS 40 LEFT 0 USED 40
BASIC IP USERS 8 LEFT 5 USED 3
DECT VISITOR USER 0 LEFT 0 USED 0
ACD AGENTS 200 LEFT 48 USED 152

PCA 20 LEFT 14 USED 6
ITG ISDN TRUNKS 32 LEFT 4 USED 28
H.323 ACCESS PORTS 24 LEFT 18 USED 6
AST 100 LEFT 52 USED 48
RAN CON 0 LEFT 0 USED 0
MUS CON 0 LEFT 0 USED 0

TNS 2400 LEFT 1599 USED 801
ACDN 400 LEFT 250 USED 150
AML 16 LEFT 12 USED 4
IDLE_SET_DISPLAY Nortel Notworks
LTID 4000 LEFT 4000 USED 0
RAN RTE 512 LEFT 512 USED 0
ATTENDANT CONSOLES 300 LEFT 300 USED 0
BRI DSL 1000 LEFT 1000 USED 0
DATA PORTS 1200 LEFT 1200 USED 0
PHANTOM PORTS 2400 LEFT 2365 USED 45
SIP ACCESS PORTS 30 LEFT 0 USED 30
TRADITIONAL TRUNKS 240 LEFT 32 USED 208
DCH 255 LEFT 246 USED 9

 

[Johnthephoneguy]

Thats not entirely correct, you can have other than the first 2 keys as an AST entry. We monitor 0 and key 8 on 2216 sets, and 0 and 3 on 3904 sets.

From the NTP:

AST xx yy Associate Set Assignment for Meridian Link
applications
A maximum of two DN keys, xx and yy, can be
controlled by the host computer. Precede with X to
delete.

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[TinyL]

Thank you so much chaps.

 

[Jephph]

My bad on the Key 0 and 1 info. John is correct -- they can be keys other than Key 0 or Key 1, but the limit is two keys per telset.

Jephph