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Thank you for your rssponse, I would preffer to keep the key codes intact, I would like to just reset element manager access back to nnadmin and password PlsChgMe! which level will maintain that 1 or 2 ?

Hi, I have a customer who was left without service from original installer, and now without user and password to login to Element Manager. I would like to do a complete backup to the USB using telset. Could you help me in how to get that working? I am not able to find anything related to...

How and where can I donate to obtain a copy of WinSPM to print the setup report, and the trunk/general report. I need to complete this job for a convalescent adult nursing center. Thanks

Thank you Brian for your prompt posting. I will configure as you mentioned. Regards,

Hello, I need some guidance on how to identify the LS trunks on a Merlin magix. I have from left to right; 1 Processor W/CKE5, then four 412 TDL LS-ID without any lines connected because They are operating through a PRI. I need to connect MOH to one of the trunks, but I don't know any line...

Thanks everyone! You have made me feel confident to tackle the installation by following your valuable expertise and knowledge on NEC. I am ready to complete my overdue task. I have ordered the necessary e-prom to accomplish activating new station card. I greatly appreciate your time and...

Will the actual KSU and station configuration remains intact after installing the e-prom? Or I must reconfigure the entire KSU? Thanks,

Great! I will search online for that e-PROM CHIP. any ideas where may be fast to acquire? I been dragging for a month.

Thanks everyone for your help. will attempt to swap cards. After examined the card strap or switch is not found anywhere. What is a PKU on CPU? Is that a software feature, or a type of CPU, or a piggy back card? Thanks again for your responses.

You may consider the long way process. Could you forward reservations line to an unrestricted extension number and leave that extension number forwarded to your Long distance answering service?

I am trying to add on slot 5 a new ESIB8 to an existing NEC Electra Elite IPK 64 KSU. The KSU already has two ESIB 16s in slot 3 and 4; totaling 32 extensions that are working fine, but when I attempt to program the new ESIB card on port 5; will not take the config. I enter programming mode, go...

I am trying to add on slot 5 a new ESIB8 to an existing NEC Electra Elite IPK 64 KSU. The KSU already has two ESIB 16s in slot 3 and 4; totaling 32 extensions that are working fine, but when I attempt to program the new ESIB card on port 5; will not take the config. I enter programming mode...

Sorry GHTROUT, I should mentioned I am hooked up to a BCM. Thx for your reply,

before I lower the ringing, will it lower the volume for all of the next incomming calls? or it only applies to offhook state? Thanks,

When offhook using an IP 1140e phone the second incomming call has loud ringing isntead of tones. Is there a procedure to change from ringing to tones? Thx,

The IP phone 1140E has loud offhook ringing istead of tones when busy on a call. is there anything I missed on programming? I tried the users guide but there is nothing mentioning the procedure on changing the ringing to tones when offhook.

yes, to access the PRI lines the (9) is required. In the pool access box there is no 9 as an access code, but it works OK.

Hello, I am having problems with the emergency 911 from a BCM. I checked the filters, acrive sets and active physical lines but the way i see it there are no restrictions. is there something I am missing? The users cant call out 911, using a 9 911 or 911. they get a message on the display...

Hello, I am having problems with the emergency 911 from a BCM. I checked the filters, acrive sets and active physical lines but the way i see it there are no restrictions. is there something I am missing? The users cant call out 911, using a 9 911 or 911. they get a message on the display...

Hello, I had exactly the same problem with the Flash Voice Mail, I got this unit from other location. I had to change Flash VM from 2 to 3 digits, Took me some time to figue out the solution since I had no documentation I am very lucky this Tek-Tips forum exists. First I reinstalled, then...