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Thats it! Thank a mill. R

No, Attendant 1 is named operator in lower case. I know I can change that, but cannot find where else it could be displayed.

I have a weird one for you guys: I have an attendant console, using extension 2020 and named operator (all lowercase). If the operator places a call to another extension, the display indicates "operator" (all lowercase) as desired. If a call comes into the attendant console from the outside...

Thanks PTdog, Just what I was looking for.

I have two questions regarding the desing of a ccm cluster. The topology is this: Publisher in our corp office, a sub in a datacenter in town and a sub in a datacenter in another city. These questions are based on a disaster recovery scenario Question 1: If the pub fails at corporate and is...

Reboot fixed this issue. THanks

I am running vm pro, and need to change a greeting. Under the Wav editor, I only have an option for PC mulitmedia to record the greeting. I used to have an option to select a "telephony" device by putting in an extension. Any advice?

I need to forward a group of phones to random numbers. I understand I can use console permissions to forward them from my phone, but is there a way to do this from ASA? IS there a way to clear forwarding from ASA? Thanks

I inherited an old Definity Audix. We are phasing out the PBX in the next year, so I just need to limp by until then. I want to create a backup in the event that the drive crashes or other hardware failure. I have a 640MB disk in the drive, and if I do a status MO disk, it is out of service...

I am a telecom engineer and have been tasked with finding a solution that includes using an IP softphone (we have a Cisco Call Manager) over Citrix. Is this possible? Anyone have any information? Thanks

I have a PRI going from my Avaya (G3si R12) TN2313 to a Cisco conferencing solution. I need specifics on how to configure the DS1 board, trunk group etc on the Avaya to work with video. Currently, I can connect to the Cisco box and establish a voice conference, so my AAR, UDP etc is working...

I have an existing site with a PRI. How can I tell how many digits I am recieving from Telco? Also, if they are sending 10 and my extensions are 4 digits, how do I strip the first 6? Thanks

Thanks Susan. That is exactly the problem. Is there a setting on System-Parameters Coverage that can over-ride this? Thanks

I have a cov ans. group set up as follows: line 555-1111 rings into sta 2000, which is an x port. Station 2000's coverage path is cov path 4, which uses coverage answer group 4 to ring stations 2001, 2002 and 2003. All phones are set up to have bridged appearances of each others lines. If...

Cedric, Thanks for that. My users want to be alerted all at once (broadcast). I don't know if a hunt group will allow this to happen?

Here is the scenario.... An outside caller rings extension 2000, which is an X port in the system with a coverage path of 2. Coverage path 2 uses Coverage Answer Group 2 as its coverage point. There are 4 phones in the coverage answer group. When one of the users in the coverage answeer...