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We have just started getting an error message the setup program has detected that you do not have DCOM installed. Would you like to install now? This error has coincided with problems with grinding and our EOD has not been running successfully since this message started appearing.

I disabled the cutter from the old printer and plugged it back in and now it no longer works. The test prints from each are identical. We have 2 terminals, the main bar terminal is an all in one unit, I feel like I'm missing something in the printer setup.

We replaced the previous because the auto cutter blade stopped retracting causing errors.

Replaced our kitchen printer epson u220 and new printer (epson u220) will not print, I have set the dip switches. Self test reads receive buffer is full, how do i empty the receive buffer? Thank You for any help

What is the Alt-x back door? I was assured this was set up for me to do when I purchased the system, we are a small pub that in the winter has a pool table in the summer its going to be additional seating. Since going around our retailer who was attempting to charge us over $500 for a 5 min...

I am trying to add an additional table to our floor plan. I was told we were able to do this, and now I find it blocks me saying I don't have proper access level. Any help would be greatly appreciated.

to coorsman, our new processor is not one of the processors listed in edc

To Coorsman Thank You so much! Just got fax from Radiant that it will actually cost closer to $500 because we are on dial up there will be a travel charge and we are over an 1 1/2 hrs from their office.

We are using Aloha version 6.2, and have changed processors. Radiant systems will not help us change without paying an additional $300. Does anyone know how to change information, we are in a rural area and still have to use dial up.

using Aloha

Does anyone know of a way to see how many times the cash drawer was opened or no sales happened? Suspect an employee is not ringing sales just putting cash in drawer and pulling out later Thaks

Thank You coorsman, when i called tech support they wanted over a 100 to help me. Tobethor it is quite easy for a credit card payment to get deleted while the tab is still open. All anyone has to do is highlight the payment and hit delete, servers are able to do it in case of things like a...

We are using Aloha 6.2.13 and visanet. A server deleted a large credit card payment after cust left. Is there anyway to find the card number and rerun it?