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  • Users: Bgun
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  1. Bgun

    Caller ID on 3x8 Software

    I just worked on a 6X16 today that does the same thing it is Dr1 software and there was no option for caller id and no SP codes.
  2. Bgun

    Question on Publish

    AMysticweb, I have loaded my site to a hosting site for free and sure enough it loaded in 5 min, and works fine. after calling the Isp and talking with them it seams they strip any scripts out and wanted big money to enable my space to function correctly "goodbye Isp"... Thanks for the help.
  3. Bgun

    Question on Publish

    AMysticweb, thanks for the advice I will try the free site to see if that solves what I belive is an Isp problem.
  4. Bgun

    Question on Publish

    AMysticWeb, Thanks for your input, I have done the Detect and repair with no change in the upload, the isp says there should be no problem. as far as turn on extentions in control panel, are you talking about installing FP extentions under add/remove windows componets, if so that has already...
  5. Bgun

    Question on Publish

    I have created several webs, if i try to publish to my isp it can take up to 3 hours to load, I have disabled windows firewall, on my XP Pro and still have the same result. I created a single page web and try to publish and it still takes between 2 and three hours to load. Is there ports that I...
  6. Bgun

    XP Pro and Unified Manager

    Found my problem !!
  7. Bgun

    XP Pro and Unified Manager

    I have just installed XP Pro SP2 and cannot log onto any BCM using Unified Manager. Advanced gives me no indication of sun or microsoft VM, I have disabled antivirus and set all connections to lower security for sites. I can connect and access Callpilot no problem and access maintance and...
  8. Bgun

    XP Pro Startup

    If I use the windows logon window I can enter administrator and password to get in, if I log off I can log in as any user with password. But if I use the XP window showing all accounts and click the one to log onto the administrators acount is not there, nor can I log into it. Guess I'll just...
  9. Bgun

    XP Pro Startup

    Ok, that now requires a password, however now if I log off of user1 the administrator account is not there. if I swithch user it only shows users not the administrator.
  10. Bgun

    XP Pro Startup

    It has one, if i log off the screen comes up with admin and user accounts, each one requires a password to logon, only when you start the pc it auto logs into the admin account.
  11. Bgun

    XP Pro Startup

    Just installed XP Pro and everything works great except when starting the pc, it auto starts in the admin account and when I log off it shows the users and requires a password to use one of the accounts. How can I keep the admin account from auto logon on startup.
  12. Bgun

    Newbie needing general help

    F981 press other or if log CDN number and default password
  13. Bgun

    Connecting Application Server to VIM NT8B89DA

    Also disconnect supervision is don on the CO side.
  14. Bgun

    Connecting Application Server to VIM NT8B89DA

    I have setup MS speech though the dialogic card and am still developing the application side, however the VMI answers (2) rings it will pass Caller ID and dtmf. My application transfers to a dn connected to the FXS card and then the VMI is done with the call, the server is completly IVR so I...
  15. Bgun

    Connecting Application Server to VIM NT8B89DA

    Are you working with MS speech server to a dialogic board off of the Norstar?
  16. Bgun

    Sonicwall Pro 100 Freezes - must manaually reboot

    I had same problem and it turned out to be the power supply, dont know for sure in your case.
  17. Bgun

    Norstar Call Pilot 150

    What network is the CP to be working on. And what is the address of th CP.
  18. Bgun

    Call Pilot 150 Basic Call Center -- BUSY/Auto-Logout Issues

    No way to keep retrying if call is unaswered, however if the attendant were to make busy to help walk up customer than CC will keep caller qued depending on distribute time. As far as primary and secondary alerts this will ring an extention as an effort to have a call answered that is in que...
  19. Bgun

    Call Pilot 150 Basic Call Center -- BUSY/Auto-Logout Issues

    Call Center is designed for multiple agents. if you have only one agent then your going to have to route callers to overflow to either another agent an auto attendant another skillset or a mailbox. You could set the overflow to an extention which is the station that an agent is logged into with...
  20. Bgun

    Call Center (Call Pilot 150) - Notification of missed call?

    You need to set an overflow rule so that after so long on hold the call is routed to another extention or to go to the CDN mailbox and when the recp is done check messages and return call. Program F908 to a key with an indicator. Also, Call Center was not designed for one attendant only.

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