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i will raise a ticket to the carrier

Hello , I have installed IP 500v2 R6.1(504), with 1 CO trunk (it's number is 71xxxxxx), i did configure an Analaogue line with loop-start ICLID , when a call is coming , the phone and System Status shows the caller number and my CO trunk number , means if 97xxxxxx call the 71xxxxxx , so its...

thank you

i did , but its not working , its excute on the phone that i type the short code , not the N extension

no its not working

hello, is there something on the design of AVAYA IP Office, can be done with short codes , to bar external calls of any extension from an administrator extension ?

is there anybody serious about the issue ?

yes i did check , but with a virtual room hosted on AVAYA USA its working fine, but only with 3rd party endpoint like in this case (Tandberg)

HELLO, I'm implementing Scopia XT5000 v8.3.2.534 , all ports are open on my firewall, all its working with AVAYA endpoints, but with Tandberg i receive a black screen and no voice received , and the remote endpoint can hear me and see me also. can anyone suggest any idea about this issue ...

what do you suggest , also need a status BLF for the trunks in use ? its complicated

Hello, Platform : IP Office 500v2 R9.1.2 When the receptionist leave his desk anytime, he want to push a button or type a short code that forward calls to another extension. the receptionist own 1616 IP Phone, and have 6 Line Appearance for 6 Analog Trunks, when i set a Button to enable and...

Hello, Is avaya virtual 55211-00904 - avaya virtual Scopia XT5000 IP Office Base Lic:DS just for activating the Endpoint or its come with 4 or 9 participant ?

if i have a licence installed , where i can check ?

Hello, How can i find which is my Scopua XT5000 (720p or 1080p)

Good morning, i have an issue with printing certificate, on the Credential Mangement platform of AVAYA, its mention that i have AIPS - IP OFFICE certificat, but when i click on Print Certificates i dont find it . where can i contact the support to resolve the problem and get my certificate PDF,?

ok thank you

so there is no one can suggest where the problem is ?

i didnt natted the XT5000, because i dont need to , i just need some Desktop and Mobile Client to reach the conference , so i did nat the Desktop Server , i didnt said i configured correctly the NAT , i said here is my screenshots take a look of (my home router configuration NAT, configuration...

is there anyone here to give any suggestion ?