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Definity G3v4 with 302c1 console Need to set up external analog ringer that rings when the 302 rings. Have tried bridged app, term ext group( will not allow attendant ext number) , TAAS (which only works with night service??) Are there other options or am I missing something. Thank you for...

Thanks for the reply Jim, Its only 21 channels, It is working now, Turns out it was a clocking issue, Site a was set to Loop, Site B was Loop also, I changed Site B to Local and it started working.

A GENERAL OPTIONS ACCESS CODE: 889 A Barrier Code required for Non-TIE DISA lines: No A Barrier Code required for TIE DISA lines : No A Automatic Queuing enabled for DISA lines : No A System Wide Barrier Code Length : 07 A Date and Time of Last Barrier...

PRI INFORMATION A Slot 6 Switch: MERLIN-Ntwk A Slot 9 Switch: DMS-100 A System: By line A BchnlGrp #: Slot: TestTelNum: NtwkServ: Incoming Routing: A 1 9 CallbyCall By Dial Plan A Channel ID: 21...

2 legends networked together. Site A has just installed a PRI for outbound calls. They want Site B to use this PRI for outbound calls. Network has been up and running, both sides can call each other, transfer calls across with no problem. Site A can make and receive outbound calls with no...

I have had this problem before and it turned out to be high loop current. Loop current should read around 25MA for CO lines. On the system I was working on current was over 45MA and I was getting intermittent phantom ringing. I put some loop current attenuators in series with the line and that...

I am working on a customer that has a 4621sw ip phone that defaults to a web page when on a call. They put a call on hold and they cannot get it back. (I explained that they can press exit to get back to the phone screen), But I just want to get rid of the web option altogether. I may just be...

For Disconnect Supervision the Telco should provide that, however I have come across a rural location that they either couldn't or wouldn't. I ended up installing a Viking Electronics CPC 1 device. It will manually generate the signal when the line is hung up. It was not on an IP office system...

Thanks for the info, I just found 1, does the same thing, allows 1 call to go through, all others will not. Swapped out with another vcm32 and problem cleared.

Thanks guys, works perfectly.

Is the DND wall looking at the CID number or the DID number? I had originaly thought that I could put the DID number in there but when that did not work I am thinking the wall only looks at the CLID info and not the DID info.

Customer wants to assign a DID number as a kind of a backdoor number to a phone and they want it to ring even if Do Not Disturb is active. Things I have tried: Directing the number to a hunt group and adding the hunt group in the DND exception list of the user recieving the calls. Creating a...

That worked, thanks

VM Pro IPO 4.1.15 Existing extension was named "Temp". I changed name to the new user name "Jim". New user "Jim" mailbox works fine. Apparently there was 2 messages for the old user name (Temp). Message waiting light for Jim is on all the time. No new messages in Jim's mailbox. By pressing...

Thanks, It was the RPL table, couple of numbers were missing from the Restriction table.

Callers will call into auto-attendant, dial an extension number, get voicemail on no answer, once voicemail answers they dial 0,9,plus phone number and get right through. I have changed TRNX to no EXTT to no LDR to cff and still calls get through. Anything else that I can look at? Anything in...

I believe that for Queuing to work you need to set the Queue and Still Queued options for that hunt group in voicemail pro. In voicemail pro under groups, right click on the hunt group and tick the queued and still queued options, and then direct them to a menu that you set up for the queued...

IPO 500 4.1.15 This install that I am doing has several departments (Eight to be exact), each with their own set of lines (analog). Inbound and Outbound calls are routed over their particular set of lines. Outbound calls are routed via ARS, shortcodes are set in user rights to route over...

It was the SSC card. I moved the software daughterboard over to the new SSC card and installed it and the TTY ports came back online. Programming was still intact, everything is now working. Thanks for your help. Delmar

Strmwalker, I did check that connection a couple of times and it seems good. Phonz1, I checked an old capture I had of them, and they have an spre of *41 as ADMN and they have a couple of sets that have a MTA set in the CLS. What are the steps to get into programming from one of these phones...