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NM. Cleared IE browser cache and it loads fine now. /////// | 0 0 | ----0000---0000------------------------ You can't fix stupid, you can only work around it.

Building out a replacement MXe, MCD 4. I can log into the ESM, but I only see System COnfiguration, system administration and maintenance and diagnostics. No matter which one I choose, the forms never load. I attempted restart and a hard reset but the result is the same. Has anyone seen...

So what's the exact process and port to connect via PUTTY. /////// | 0 0 | ----0000---0000------------------------ You can't fix stupid, you can only work around it.

I've attemped to telnet to the E2T using it's IP and both 2002 and 2007 as the port, both in RAW mode and Telnet, neither connects. /////// | 0 0 | ----0000---0000------------------------ You can't fix stupid, you can only work around it.

I couldn't find anyone who sold those components, and Mitel doesn't list them as FRU's. Maybe after I've moved to the Mxe I'll take a look at that component. Thanks. /////// | 0 0 | ----0000---0000------------------------ You can't fix stupid, you can only work around it.

That's just it, for the LX700 there is no mention in any guide of a separate E2T card. I'm moving to a spare MxE though, so it won't matter in 2 days. /////// | 0 0 | ----0000---0000------------------------ You can't fix stupid, you can only work around it.

I have done it manually, but through the ESM. This happened following a reboot and has had multiple reboots since. As s shot in the dark since I have seen no documentation on which hardware component actually handles E2T, I replaced 2 DSP's and the EC unit. The assumption was based on a small...

Yep, figured that out and that's what I get to do this weekend. I just find it hard to believe that no one at Mitel, my reseller or on the internet has seen this error and knows how to fix it. The ESM software log is full of highly specific errors regarding this issue. The advice I...

One more question. Can the RTC/E2T (part number 50005087) be used in either an LX or MXe? If not, does anyone know the part number for the LX? /////// | 0 0 | ----0000---0000------------------------ You can't fix stupid, you can only work around it.

I haven't checked TDM to TDM, but IP to IP is fine. /////// | 0 0 | ----0000---0000------------------------ You can't fix stupid, you can only work around it.

Man, I screwed up the post above. I meant to say "can I specify an E2T that's at another IP and not installed in the local 3300?", but it sounds like I can't. So I cannot specify a remote E2T? /////// | 0 0 | ----0000---0000------------------------ You can't fix stupid...

Let me ask this question. I have an unused MXe, fully configured. can I use the E2T on that controller to do the Ip->TDM for the 3300 LX? In other words, can I specify an E2T that's not at another IP and not installed in the local 3300? /////// | 0 0 |...

Yes. At least it's shown in DHCP Static IP. Is there a better place to check? Also, there are a number of errors in the software log relating to the e2T, but here is one: Log Type: Software Log Number: 3599 Severity: Warning Date: 2012/Feb/27 Time: 10:24:00 Source...

Maintenance console shows E2T Comms error following a reboot. Additionally, any calls from IP to TDM connect to dead air and then are dropped. I'm sure the solution is to replace the E2T, but has anyone experienced this and is there something else I could try? The DHCP Static IP form shows the...

Thanks to all who posted. We're just going to record all calls to each TN. /////// | 0 0 | ----0000---0000------------------------ You can't fix stupid, you can only work around it.

My question is, why would a certain MARP key produce a unique name/number on incoming calls, but not for other keys? So in the example above, what's the difference between Key 0 and Key 13, other than the fact that key 0 is an ACD line. /////// | 0 0 |...

The integration board is Audiocodes. There's not a whole lot of control on call events at that level, you just get what you get. /////// | 0 0 | ----0000---0000------------------------ You can't fix stupid, you can only work around it.

Thanks trvlr1, for taking the time. I left Nortel programming about 10 years ago, so now I'm just a pesky vendor trying to explain to the onsite Nortel tech what to do, so forgive my ignorance. Would you elaborate a bit more on what you're suggesting here? /////// | 0 0 |...

I support a product which is setup to passively monitor 2616's at the station block. Here is the station programming: <Name> DES <Des> TN 036 0 06 09 TYPE 2616 CDEN 8D CTYP XDLC CUST 0 AOM 0 ERL 0 FDN 53777 TGAR 1 LDN NO NCOS 3 SGRP 0 RNPG 1 SCI 0 SSU LNRS 16 XLST SCPW 1234 CLS CTD...

At random periods, all of my ACD agent's calls are dropping. There is no set length, it varies from 2 seconds to 30 seconds. There was no recent change to the system. The agents are 5212's on a Mitell 3300 LX, Rls 7. Before you recommend it, upgrading the system to MCD is not an options...