I have an 81c that has been dealing with lightning, system is up, but I am having problems with Meridan Mail. I can dial mail terminate on a channel but I do not hear mail lady. When dialing in from outside, terminate and receive error code ERR3036 continuity failure. I have changed out...
I have a 61 on RLS 21 integrating with an Octel 350 with 48 ports. We recently discovered that the hunt sequesnce was getting a busy after 31 of the ports were active. Tried modifying the hunt sequesce by putting and ACD DN NCFW from port 18 to 19 did not change, tried ACD DN NCFW on port 31...
Make sure you have the front desk perform a data swap, if someone checks in is and your PBX/Mail is unaware of them you will have other problems.
Check and make sure they are entering the wake up call correctly at the console.
Verify AWU has been defined, I beleive inthe CDB
johnpoole/hawks
I have the T-1 setup for B8S-ESF taking no errors. Route set for TRK tie lines, no PRI.
I have performed the TRAD and noticed I'm getting a nooutpulse, my understanding is when the BCM sees this it is routing the call somewhere because it does not know what to do with the call...
I have a pt to pt T-1 from an Option 61 to a BCM 400, when 4 didgit dialing from 61 site to BCM I receive ring back but call never terminates on set nor does it FNA to Callpilot. From the BCM location I can place calls to the Option 61 and through the 61 with no problems.
Anybody have any ideas?
I have a channelized T-1 from an Option 61 to BCM400, when dialing 4 digit to the BCM from the 61 site I receive ring back but call never terminates on set nor does it FNA to Callpilot. I can see the port on the BCM go busy but never rings the set.
If I'm at the BCM site I can place outgoing...
Moved Option 61 and changed local carriers, Local provider is MCI. dcl setup for NI2, when dialing 7 digits call being rejected, cause code 28, incorrect number format is the message I'm receiving. MCI wants me to change call format from Natl to Local, anybody know how to do that?
When...
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