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  1. enrightdj

    81c/ Mer Mail trouble

    I have an 81c that has been dealing with lightning, system is up, but I am having problems with Meridan Mail. I can dial mail terminate on a channel but I do not hear mail lady. When dialing in from outside, terminate and receive error code ERR3036 continuity failure. I have changed out...
  2. enrightdj

    Rls 4.5 and Meridian Mail

    Will MM 12.14.1 work with 4.5 software?
  3. enrightdj

    Option61 Octel integration

    John, are you aware of any limitations on the Nortel in the number of ports that can be set up in a hunt sequence?
  4. enrightdj

    Option61 Octel integration

    I have a 61 on RLS 21 integrating with an Octel 350 with 48 ports. We recently discovered that the hunt sequesnce was getting a busy after 31 of the ports were active. Tried modifying the hunt sequesce by putting and ACD DN NCFW from port 18 to 19 did not change, tried ACD DN NCFW on port 31...
  5. enrightdj

    BCM400 2.5 to 3.7 upgrade

    Has anybody tried this? Any recommendations
  6. enrightdj

    Network Configuration Manager

    I am looking for any information on the deployment of Network Configuration Manager, has anybody installed this? Thanks
  7. enrightdj

    BCM 3.6 Config

    In class of service
  8. enrightdj

    Tie lines to BCM400

    Problem resolved. THe trunks on the BCM side must be set for auto answer, if they are not the 61 will not receive wink.
  9. enrightdj

    TIe lines to BCM400

    You are correct, the trunks must be set for auto answer for the BCM to receive and inc call
  10. enrightdj

    TIe lines to BCM400

    I have the trunks setup up for wink, are you saying they should also be set for auto answer
  11. enrightdj

    Tie lines to BCM400

    Done, It appears I'm not receiving a wink from the BCM. I have verified all trunks are set to wink
  12. enrightdj

    Meridian Mail call wake up link

    Make sure you have the front desk perform a data swap, if someone checks in is and your PBX/Mail is unaware of them you will have other problems. Check and make sure they are entering the wake up call correctly at the console. Verify AWU has been defined, I beleive inthe CDB
  13. enrightdj

    Tie lines to BCM400

    johnpoole/hawks I have the T-1 setup for B8S-ESF taking no errors. Route set for TRK tie lines, no PRI. I have performed the TRAD and noticed I'm getting a nooutpulse, my understanding is when the BCM sees this it is routing the call somewhere because it does not know what to do with the call...
  14. enrightdj

    Tie lines to BCM400

    I have a pt to pt T-1 from an Option 61 to a BCM 400, when 4 didgit dialing from 61 site to BCM I receive ring back but call never terminates on set nor does it FNA to Callpilot. From the BCM location I can place calls to the Option 61 and through the 61 with no problems. Anybody have any ideas?
  15. enrightdj

    TIe lines to BCM400

    I have a channelized T-1 from an Option 61 to BCM400, when dialing 4 digit to the BCM from the 61 site I receive ring back but call never terminates on set nor does it FNA to Callpilot. I can see the port on the BCM go busy but never rings the set. If I'm at the BCM site I can place outgoing...
  16. enrightdj

    storage for VM on BCM400

    Does anybody know how much storage resides for voice mail on a BCM400
  17. enrightdj

    Problem dialing 7 digit NI2

    Moved Option 61 and changed local carriers, Local provider is MCI. dcl setup for NI2, when dialing 7 digits call being rejected, cause code 28, incorrect number format is the message I'm receiving. MCI wants me to change call format from Natl to Local, anybody know how to do that? When...
  18. enrightdj

    Conference feature

    Does anybody know the the limitations of the conference feature (how many users can be added on a conference)?

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