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  1. BootstrapperXx

    Export/Import Menu Items for price changes

    Take a look at the table with the SQL utility. Is there a field for active or a date for the latest? Import would be similar with UPDATE INTO commands.
  2. BootstrapperXx

    Micros e7 WS4 End of Life?

    www.pcisecuritystandards.org
  3. BootstrapperXx

    SIM help to modify menu item price

    Sounds like the SIM does not satisfy the requirement. Might have to be used outside.
  4. BootstrapperXx

    Print Order of Make Tickets

    Print class allows for sorting on the remote printers. Is it call Print Priority? Set the value to 1 for all apps, 2 for all salads, 3 for the next, etc. Better yet, set apps to 10, salads to 20, then 30, 40, etc. so that if you need to add a course in the future, or an item needs to be but in...
  5. BootstrapperXx

    M3700 -how to add payment method to run a report in TA?

    Yes, it has to be used to populate the first time.
  6. BootstrapperXx

    SIM help to modify menu item price

    You are basically taking advantage of the field for menu items called "Allowed Condiments" (not required condiments). It is a drop down box and almost always has the value "All Condiments" or something similar. If you create a group called "All Condiments + Manhattan Jack" and "All Condiments +...
  7. BootstrapperXx

    Cannot Run RMC on a domain network !!!

    When the VPN is down, you have issues connecting. Why take the VPN down? Would you not expect connections issues if the VPN is down? I don't think I understand. Boots
  8. BootstrapperXx

    Creating a RES3700 backup server

    If you still need to know: You must add an IDENTICAL machine as a terminal, then select the options, that is all.
  9. BootstrapperXx

    M3700 -enable SNMP on WinCE version 5-6

    Not sure about SNMP specifically, but MICROS gets the WS5 WIN CE stripped of some of the standard WIndows apps they don't need/want.
  10. BootstrapperXx

    Micros e7 version 4.0

    Can you afford to reset labor totals? I believe there is a drop down option in e7 to reset totals, assuming you have the privileges. e7 is limited to 6 terminals, including the back office. Sounds like you are at max. MICROS would never recommend 6 clients on e7, this would not have been...
  11. BootstrapperXx

    Micros 3700 remote printer "Print Job Rejected"

    The error is generic. All it tells us is the printer and terminal are communicating. Try to test the lines, look for noise/dropped packets/interference. Troubleshoot it like any office printer. Plug it into another location, change the cables, try to see if the message goes away under certain...
  12. BootstrapperXx

    Micros 3700 - CC Settlement Issue - Unknown Error *INVALID AMOUNT

    Can you find the offending transaction and omit it from the batch?
  13. BootstrapperXx

    3700bd upgrade from 4.9-52.2

    Try to rotate the encryption keys and do a db rebuild.
  14. BootstrapperXx

    New here ! Need help with micros

    What is the 'small box'? Can you take a picture? Is the desktop up?
  15. BootstrapperXx

    Micros E 7

    This seems like a hardware issue. You will probably need to have it serviced.
  16. BootstrapperXx

    Micros e7 CA/EDC tab accessed denied

    need to call the vendor or local dealer.
  17. BootstrapperXx

    Micros 3700 discount tracked as OTHER SVC CHGS

    Ok, that helps. The name 'Other SVC Charge' in that section is a tracking group (most likely). If not, we may be in trouble. Go the POSconfig>System>Tracking Groups Can you find a line item in the list called 'Other SVC Charge'? If so, is it linked to a specific SVC charge or a group? Send a...
  18. BootstrapperXx

    Changing merchant processors on micros e7

    e7 does not usually have remote access ability, due to the OS on the terminals, unless you have a back office desktop PC running as the e7 server(primary). Is the $600 include travel? What is the estimated # of hours? Also, all the national dealers no longer have regional territories. This...
  19. BootstrapperXx

    MICROS 3700 KDS chit timer

    Its in the config. Chit format options, but I don't remember exatly where. Maybe under Devices>Order Devices>KDS tab?
  20. BootstrapperXx

    res 3700 5.2

    search c:\ with *.* What is the top items? Windows updates?

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