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Does anyone know if it is possible to export MerMail messages off the system to a .VOX or .WAV file? Brian Thornton GC Services Houston, TX

Does anyone know... 1) If Symposium generated reports can be e-mailed by the system. 2) If so, how to set it up. Thanks. Brian Thornton GC Services Houston, TX

Mluckie1: I tried to prt ffc in LD 57, but got nowhere. It would not let me print a listing. Here is what I got from prt PARM: >ld 22 PT2000 REQ prt TYPE parm PARM LPIB 1850 HPIB 1850 500B 1000 SL1B 255 NCR 10000 MGCR 25 CSQI 255 CSQO 255 TUBO NO CFWS NO...

'0' is now setup as an ACDN with a ncfw to 4000. '4000' is an SDN in CallPilot that runs an Auto Attendant application (i.e. dial by ext or name, etc). The overhead paging bell is on DN '3000'. The NIT_Data is also set to '3000'. The nite bell and all phones in the testing group are set to RNPG...

Thanks wdhb. I made the changes and the calls landed where I expected, but I am still unable to use the '14' to pickup the call. Anyone have any thoughts?

This is in relation to a thread from a couple of weeks ago regarding Call Pickup. I am trying to create an ACD '0' (per Johnpoole's instructions) and cannot seem to make it happen. The PBX keeps giving an error 'SCH0707' which translates to 'DN conflicts with an existing number'. '0' shows that...

Johnpoole; I am trying to understand this completely. Right now our NIT_Data in LD15 is as follows: TYPE NIT_DATA CUST 0 TYPE NIT_DATA CUST 00 NIT1 3000 TIM1 NIT2 TIM2 NIT3 TIM3 NIT4 TIM4 ENS NO The overhead paging bell is at DN 3000, the CallPilot App SDN is 4000. During my last...

John; I am trying to understand this completely. Right now our NIT_Data in LD15 is as follows: TYPE NIT_DATA CUST 0 TYPE NIT_DATA CUST 00 NIT1 3000 TIM1 NIT2 TIM2 NIT3 TIM3 NIT4 TIM4 ENS NO The overhead paging bell is at DN 3000, the CallPilot App SDN is 4000. During my last try, I...

We are having the same issue. We have used '14' to pickup our night calls for several years. It was working until last night. We decided to install an auto-attendant front end and then have only select people be able to ring the overhead paging bell. The CallPilot Application is working...

I use GoldWave to edit the .WAV files and then import them into CallPilot. Its been working great for us. Brian Thornton Spherix, Inc. Beltsville, MD

When all else fails...REBOOT!!

Tried that. Still no luck. Thanks for the suggestion though.

I have a user on a 2616 that has been working fine for several years. All of a sudden his phone constantly says "Overflow Busy Activated" (when not on the phone) and "Night Service, Select Mode" (when on the phone). Does anyone have a clue what causes this??

We are trying to "clean out" a MerMail system that has garbage in it from the last 6-8 years. Applications that are no longer used by the company (and have not been in some time). We have been trying to attack the problem one application at a time, but are running short on time. And still have a...

Thanks everyone. Like John (and probably most of us), I learned under the baptism by fire method. "Just go fix it" RTFM as you go. I am trying to cross-train our network engineer so at least I am ahead of the game with the fact that he is already a 'techie'. Thanks again for the advice.

Thanks John. Do you have any resources for general telecom? (i.e. wiring standards, basic telecom 101)

Does anyone know wher I might find some training material for telecom (i.e. Meridian, general telecom, etc). I have been tasked with training a newbie.

X11 Features & Services guide pages 179-184. 'Activity Codes for Not Ready State' If you need further help, let me know. Brian Thornton Spherix, Inc. Beltsville, MD

Thanks for the help heavnema. Brian Thornton Spherix, Inc. Beltsville, MD

Thank you very much phonetechsd!!! Helps if you run the right report. Here's another on for you... On our Login/Logout reports, betweeen the LI & LO events, we get numerous 'Error:no such type' messages. Our other office has the same H/W (81c,Sympo,etc.) and does not get these errors. I...