Hi There,
We have just changed from 3 digit extensions to 4 digit.
We have a type 500 phone which we use for nite ring which can be MCR'd by selected sets. Previously if we just picked up any phone and dialed 14 we would be able to answer the phone if it was ringing on night ring.
The old extension number of the 500 phone for nite ring was 254 this has been changed to 1254 and we have changed the NITE field in LD 15 to point to 1254.
Our problem is that simply picking up any phone and dialing 14 no longer works. I think that this was initially setup using Direct Call Pickup as opposed to RNPG.
Any suggestions would be welcomed.
Regards,
Shane
We have just changed from 3 digit extensions to 4 digit.
We have a type 500 phone which we use for nite ring which can be MCR'd by selected sets. Previously if we just picked up any phone and dialed 14 we would be able to answer the phone if it was ringing on night ring.
The old extension number of the 500 phone for nite ring was 254 this has been changed to 1254 and we have changed the NITE field in LD 15 to point to 1254.
Our problem is that simply picking up any phone and dialing 14 no longer works. I think that this was initially setup using Direct Call Pickup as opposed to RNPG.
Any suggestions would be welcomed.
Regards,
Shane