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Thank you for the heads up on the bug. We do have a number of archived images.

Hello, We are in the process of building a new netbackup server. We will be upgrading netbackup from 6.5.4 to 7.5 at the same time. Does the catalog need to be in place prior to the upgrade, or can we upgrade and then restore the catalog? We will be maintaining the current master server name.

I've switched back to a disk storage unit and it seems to be working this time. Fingers crossed.

Hello, We are trying to setup a catalog archive job in Netbackup 6.5.2. As far as I can tell, it is setup properly. However, when I go to run the policy it gives me the following error message: [root@cerridwen admincmd]# ./bpcatlist -client all -before Jan 1 2007|./bpcatarc|./bpcatrm EXIT...

Unfourtunatly, it's the device settings menu that's the problem in my case (the driver doesn't remember that duplex is installed). Alexander Harris

Hello, We're running a 64 bit Windows 2008 print server. We have the 32 bit drivers setup under 'Additional Drivers' but any settings changes we make on the print server aren't copied to the 32 bit drivers. Is there a way to fix this?

linnety, in response to your question: yes, it affected all users. I ended up modifying ntuser.dat on the default profile and then deleting all of the existing profiles.

Hello, I was able to fix the problem using the pctools link. Hide Drives in My Computer (Current User) (All Windows) http://www.pctools.com/guides/registry/detail/1281/

Hello, For some reason explorer can't see anything that is mapped to the e:\ drive. We've tried mapping network drives and inserting flash drives and both don't work. With flash drives, they show up in computer management and we can re-assign them to another drive there. If you try to access...

Hello, They're doing Document Type Definition, so they don't have that much of a choice when choosing the file type. Currently the .mod file type is associated with the program they use (can't remember). I'll try to get a hold of a base image to see if it has the same problem.

Hello, Some of our users are experiencing a problem where they can't edit plaintext files with the .mod extension. They can create the file fine, but once they close it and re-open it, they can't save any edits. Using process explorer, we were able to close the file handle in explorer which...

The SQL server option is part of the default installation in for all Windows clients (even if there are no SQL Server databases on the client). My understanding is that you don't need a license unless you actually perform SQL backups using that option. If you contact Symantec licensing, they...

I'm having problems updating java on a computer. If I install the latest release from the internet, afterwards if I run java -version, it still says that it is version 1.4 I've uninstalled all of the versions that I could find in the Add/Remove programs GUI and when I ran the msi cleanup...

Is there a way to setup a policy so that, even if a backup from that policy starts, if the job isn't finished by a set time it is stopped? Currently using: Netbackup 6.5.2a Windows Server 2003

Thanks. Downloading the patch fixed the problem on the machine I did testing with. The error showed up when users try to connect to a web citrix session through our vpn.

Hello, We have a Vista that whenever they try to connect to certain websites, the get the following error: SSL Error61:You have not chosen to trust "VeriSign Class 3 Secure Server CA", the issuer of the server's security ceritificate. Is there a way to get this certificate added to Vista's...

The maximum length of the Media ID is 6 characters and the default is to use the last 6 characters in the barcode For more information, see the System Administrators guide for your netbackup version and OS.

Is there a way to transfer the Outlook autocorrect dictionary from one computer to another? This is using Outlook 2003.

Your tapes are probably still flagged for use in offline catalog backups. Have you tried the procedure in the following article: How to recycle offline cold catalog backup tapes http://seer.entsupport.symantec.com/docs/295233.htm

According the hardware compatibility lists, in both cases you should use the TLD option for the ADIC i500 library. The following may be helpful (download the pdf on the linked pages): NetBackup 6.0 hardware compatibility list: http://seer.entsupport.symantec.com/docs/278692.htm NetBackup 6.5...