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  • Users: bpACH
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  1. bpACH

    Netbackup upgrade question

    Thank you for the heads up on the bug. We do have a number of archived images.
  2. bpACH

    Netbackup upgrade question

    Hello, We are in the process of building a new netbackup server. We will be upgrading netbackup from 6.5.4 to 7.5 at the same time. Does the catalog need to be in place prior to the upgrade, or can we upgrade and then restore the catalog? We will be maintaining the current master server name.
  3. bpACH

    Unable to run catalog archive job

    I've switched back to a disk storage unit and it seems to be working this time. Fingers crossed.
  4. bpACH

    Unable to run catalog archive job

    Hello, We are trying to setup a catalog archive job in Netbackup 6.5.2. As far as I can tell, it is setup properly. However, when I go to run the policy it gives me the following error message: [root@cerridwen admincmd]# ./bpcatlist -client all -before Jan 1 2007|./bpcatarc|./bpcatrm EXIT...
  5. bpACH

    Can't configure secondary print drivers

    Unfourtunatly, it's the device settings menu that's the problem in my case (the driver doesn't remember that duplex is installed). Alexander Harris
  6. bpACH

    Can't configure secondary print drivers

    Hello, We're running a 64 bit Windows 2008 print server. We have the 32 bit drivers setup under 'Additional Drivers' but any settings changes we make on the print server aren't copied to the 32 bit drivers. Is there a way to fix this?
  7. bpACH

    Can't see e:\ drive

    linnety, in response to your question: yes, it affected all users. I ended up modifying ntuser.dat on the default profile and then deleting all of the existing profiles.
  8. bpACH

    Can't see e:\ drive

    Hello, I was able to fix the problem using the pctools link. Hide Drives in My Computer (Current User) (All Windows) http://www.pctools.com/guides/registry/detail/1281/
  9. bpACH

    Can't see e:\ drive

    Hello, For some reason explorer can't see anything that is mapped to the e:\ drive. We've tried mapping network drives and inserting flash drives and both don't work. With flash drives, they show up in computer management and we can re-assign them to another drive there. If you try to access...
  10. bpACH

    explorer.exe locks .mod files

    Hello, They're doing Document Type Definition, so they don't have that much of a choice when choosing the file type. Currently the .mod file type is associated with the program they use (can't remember). I'll try to get a hold of a base image to see if it has the same problem.
  11. bpACH

    explorer.exe locks .mod files

    Hello, Some of our users are experiencing a problem where they can't edit plaintext files with the .mod extension. They can create the file fine, but once they close it and re-open it, they can't save any edits. Using process explorer, we were able to close the file handle in explorer which...
  12. bpACH

    Netbackup 6.5.3. client agent install without db option on sql svr.

    The SQL server option is part of the default installation in for all Windows clients (even if there are no SQL Server databases on the client). My understanding is that you don't need a license unless you actually perform SQL backups using that option. If you contact Symantec licensing, they...
  13. bpACH

    Update java

    I'm having problems updating java on a computer. If I install the latest release from the internet, afterwards if I run java -version, it still says that it is version 1.4 I've uninstalled all of the versions that I could find in the Add/Remove programs GUI and when I ran the msi cleanup...
  14. bpACH

    Automatically killing a job

    Is there a way to setup a policy so that, even if a backup from that policy starts, if the job isn't finished by a set time it is stopped? Currently using: Netbackup 6.5.2a Windows Server 2003
  15. bpACH

    Certificate updates

    Thanks. Downloading the patch fixed the problem on the machine I did testing with. The error showed up when users try to connect to a web citrix session through our vpn.
  16. bpACH

    Certificate updates

    Hello, We have a Vista that whenever they try to connect to certain websites, the get the following error: SSL Error61:You have not chosen to trust "VeriSign Class 3 Secure Server CA", the issuer of the server's security ceritificate. Is there a way to get this certificate added to Vista's...
  17. bpACH

    Media ID - NetBackup 6.0MP4

    The maximum length of the Media ID is 6 characters and the default is to use the last 6 characters in the barcode For more information, see the System Administrators guide for your netbackup version and OS.
  18. bpACH

    Transfer Outlook Autocorrect

    Is there a way to transfer the Outlook autocorrect dictionary from one computer to another? This is using Outlook 2003.
  19. bpACH

    CatalogBackup Pool problem post upgrade

    Your tapes are probably still flagged for use in offline catalog backups. Have you tried the procedure in the following article: How to recycle offline cold catalog backup tapes http://seer.entsupport.symantec.com/docs/295233.htm
  20. bpACH

    Quantum/Adic i500 library configuration

    According the hardware compatibility lists, in both cases you should use the TLD option for the ADIC i500 library. The following may be helpful (download the pdf on the linked pages): NetBackup 6.0 hardware compatibility list: http://seer.entsupport.symantec.com/docs/278692.htm NetBackup 6.5...

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