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  1. kennyjp123

    Avaya Softphone 2050pc

    Ok thanks, this is a start anyway.
  2. kennyjp123

    Avaya Softphone 2050pc

    Hi Well I have another problem using an Avaya 2050pc Softphone and using Avaya Contact Center. So I have agents setup on CCM to hear a beep when they have a incoming queue call. this works great on our 1150 VoIP phones, but for some reason the Beep does not happen when the agent is using a...
  3. kennyjp123

    Avaya Softphone 2050pc

    Has anyone seen this before. So I have a Avaya 2050pc softphone release 4.04.0217 So if there is an incoming call you see the call but cannot answer it, pushing the buttons does not do a thing? I have reinstalled the phone, no help. Uninstalled the phone and took out the programming of it on my...
  4. kennyjp123

    Avaya 2050pc softphone

    Has anyone seen this before. So I have a Avaya 2050pc softphone release 4.04.0217 So if there is an incoming call you see the call but cannot answer it, pushing the buttons does not do a thing? I have reinstalled the phone, no help. Uninstalled the phone and took out the programming of it on my...
  5. kennyjp123

    Clid not working on Analog Phone

    Ok thanks I will take a look
  6. kennyjp123

    Clid not working on Analog Phone

    Yes it is. here is the print out of Clid 4 REQ: prt TYPE: clid CUST 0 SIZE 999 RNGE 4 INTL ENTRY 4 HNTN 814 ESA_HLCL ESA_INHN NO ESA_APDN NO HLCL 2725660 DIDN NO DIDN_LEN 0 HLOC LSC CLASS_FMT DN REQ:
  7. kennyjp123

    Clid not working on Analog Phone

    Ok here is the entire print out of the phone in question. if I make a call from this phone still shows up 5662. but whe I add this number to my desk phone (VoIP 1120) the clid works the call shows 5660.?? REQ: REQ PRT TYPE: tn TYPE TNB TN 4 0 2 5 DATE PAGE DES DES BPIKE TN 004 0 02 05...
  8. kennyjp123

    Clid not working on Analog Phone

    HI so I have an analog phone Ext 5662 and I created new Clid to show this phone when dialed outside the company would show Ext 5660. I also in testing put this number on my desk phone VoIP 1120 and a co-workers as well same model and if I call from that ext on my phone it show up correctly as in...
  9. kennyjp123

    Change SPN

    That was it, thanks so much, something so simple
  10. kennyjp123

    Change SPN

    Hi trying to make a change on some SPN's in the FLEN and I keep getting errors either ESN071 or ESN073. When I print out my SPN's they appear as 03034,03035,03036 ETC. Do I have to delete it first and then add it back in?? Thanks
  11. kennyjp123

    Analog line not answering on BCM50

    Hello We have a BCM50 with just one fax line configured. when I call the number on BCM Monitor I see the call which says Alerting but it never answers. the number is in my NRS too. thanks
  12. kennyjp123

    Class of Service

    That did it thanks so much
  13. kennyjp123

    Class of Service

    Hello, I know there's a command for this just can't find it. What I need is a count of all phones that have in CLS RECA. Looking in 117 but nothing I see would work. thanks
  14. kennyjp123

    Replacing dual PRI with daughter board

    Great thanks just what I needed to know. thanks again
  15. kennyjp123

    Replacing dual PRI with daughter board

    Hi I have to replace a dual PRI card on my switch and my question is the PRI card has a daughter board on it. so the steps I need to do I'm just not sure what order to do them if it makes a difference. First disable the MSDL then the D channel then the loops. by the way I have 6 loops attached...
  16. kennyjp123

    Replacing Dual PRI on a Nortel CS1000

    Hi I have to replace a dual PRI card on my switch and my question is the PRI card has a daughter board on it. so the steps I need to do I'm just not sure what order to do them if it makes a difference. First disable the MSDL then the D channel then the loops. by the way I have 6 loops attached...
  17. kennyjp123

    Signaling Server

    Well it's I believe 7.0, I need all the IP and domain to load the card
  18. kennyjp123

    Signaling Server

    Hello all, so I have a remote cppm card and the hard drive crashed so I need to reload it. I was told to login into my main sig server and I can pull the information for this remote site. Hope this makes sense. Trying to find the commands is just a pain.
  19. kennyjp123

    Print Clids

    Hello all I need to find on my Nortel CS1000 phones with a certain Clid/ is there any command or load to go into and just list phones with a certain Clid? I know I can do aprint TNB and then try and search for clids but that might take forever. any Help would be great thanks

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