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Thanks for the quick response. I knew there would be a way. Unfortunately that location only has basic users. thanks again.

Hello, just a quick question. I have been looking around but can't seem to fine anything one whether there is a way to export 1 user's personal directory to a txt or csv file. Also is there a way to import a personal directory instead of doing them manually. Running ip office 500 v7. thanks

Thanks for the info. You confirmed to me that the way I was going to do it is the only way. Just didn't want to do all the shortcodes if not needed. thanks hyp

Ok here is the situation. I'm running 2 ip offices 500 v7 at obviously 2 different sites. I have them connected with 20 H323 lines. I have some long distant calls being routed down to the remote site for and area code lets call it 555. There is another area code lets call 777 that is at both...

amriddle01 thanks for the tip. everything is working as it should be now. intrigrant thanks for the suggestion but that is only for external calls and it never goes to voicemail that way that I can see. At least that is what the RTFM says. thanks again. problem solved.

Simple hunt group question I'm sure to the guru's out there. I have 3 phones in a hunt group lets say 4400 4401 4402 and the hunt group it 4403. I would like to make it so if I call any one of the phone in the hunt group directly the no answer option goes out ot the hunt group and after 20 sec...

Ok I'm having some issues with 2 of my 9620's. I have one that is connected at one persons house thru a VPN and I have another one connected to another persons house thru a VPN. I can call both of them from the main office to there phones with no issues. The issue is if I try to call from one...

Thanks for all the great info and filling the blanks in for me. Greatly appreciated. hyp

Ok bear with me on this and I'm sure this is all over the place but just want some input from the guru's out there. I'm relatively new to the IP office 500 version 7. I'm a past option 11c 51 80c tech. So with the old nortel PBX there was no problem giving personal or a system speed dial of...

Thanks for all the info. I finally got what I was looking for. For some reason it kept going to the old TFTP and wasn't getting the new dialplan but that has been all sorted out. Again thanks for all the help and direction. I don't think I'm going to waste to much more time on Nortel phones from...

Thanks again. I will try it out and check out the PDF and report back to you. hyp

I did find this in the monitor when the phone contacted the tftp server: 2306651357mS TFTP: Server::RRQ(from 192.168.99.228, 1026) (loc 192.168.99.71) 1140eSIP.cfg (Total 1) 2306651358mS TFTP: 192.168.99.228(1026) TFTPFilesysReader(FileSysReader 488) (Total = 1) 2306651415mS TFTP...

...DOWNLOAD_MODE FORCE VERSION 000001 PROTOCOL HTTP FILENAME 11xxdialplan.txt Config for 11xxdialplan.txt is as follows: /* ------------------------------------------------------------------- */ /* */ /* Avaya 1100-series IP Deskphone Dial Plan */ /* */ /*...

I have one question regarding: You only get one appearance of the DN on the phone. Go under telephony, and check call waiting on and you can get multiple calls to the phone. Make sure the file server is set to memory card if you want the button programming to download to the phones. Do I...

thanks a million. I have been looking around for this file and can't really find anything on it. Thanks again. Saves me a lot of time hyp

Thanks for the quick and informative reply. Like I said its a lot different from what I'm used to. Again thanks for the info.

I'm pretty new to the avaya system. I have worked with nortel equipment for about 11 years but it has all been with option11c,60,80's and meridian mail, so please bare with me.Ok I have done all the firmware updates to the 1140E to make it sip compatible. I have the phone logged in and I can...

Thanks. I tried the first suggestion but didn't get the results need and then read somewhere about the hunt group. I put in the Hhuntgroup and everything is working. Pretty different from what i'm used to in a meridian system with meridian VM. thanks again

Thanks. I will try the reboot after hours and let you know. thanks again.

Hello, I have a very simple request. I'm very new to the avaya system. I was a meridian tech for 8 years but just messing around on the new avaya here and I have a simple request. What i'm trying to do it get a mwi to show up on a second phone. EG. ext 2001 is the main phone and x2004 is a...