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  1. sgrossman

    Park across SCN

    Anyone know what version this started working? I believe it was either 9.1 or 10.0 when the IP Office SCN lines became a thing, but I can't find any documentation on it.
  2. sgrossman

    Internal Page Tone

    Hello, One of our customers asked if there was a way to change the tone that everyone hears on their phone when there is an internal all page (via Dial Paging to a Hunt Group). Is this possible? In 8 years of working on IPO I have never had this request and don't have any idea where that would be.
  3. sgrossman

    D100 Issue

    Thanks for the response! I checked and it is set to Unsecure + Secure.
  4. sgrossman

    D100 Issue

    ...HTTPServerSessionIO: SetState Delete 2018-09-12T09:41:21 1323400528mS HTTP: 10.34.20.79(4251) ~HTTPEmbeddedFileServerSessionIO ********** SysMonitor v10.1.0.0.0 build 237 [connected to 10.34.20.75 (vSEprimary (Server Edition(P)))] ********** 2018-09-12T09:41:21 1323400539mS PRN: Monitor...
  5. sgrossman

    App Server Samba (smbd) will not start

    ...~]# less /etc/samba/smb.conf security = SHARE passdb backend = tdbsam # username map = /etc/samba/smbusers # idmap config * : backend = tdb hosts allow = 127., 10., 192.168., 172. cups options = raw [printers] comment = All Printers path = /var/spool/samba...
  6. sgrossman

    App Server Samba (smbd) will not start

    For janni78, the only thing that I get in the logs when I attempt to start the service is "error opening config file".
  7. sgrossman

    App Server Samba (smbd) will not start

    This problem first came up when I was on a support call with Xima. According to them, "this is a Linux issue and we need to resolve it prior to calling for further support". You would think the highest tier of Xima partner would receive slightly better support.
  8. sgrossman

    Hunt GroupVM indication on button

    I believe this is 10.0+, but give it a shot anyways. Program a Visual Voice button on the phone. Label would be the name of the group and action data would be the hunt group number. This may only work for users though...
  9. sgrossman

    App Server Samba (smbd) will not start

    This is the second time I have run into this issue with the default server edition iso,so I figured I would see if anyone knows how to fix this. We have loaded the server edition iso as a virtual server (irrelevant) version 10.1 in this case. The first time I had this issue was version 10.0.4...
  10. sgrossman

    J129 401 Unauthorized

    It is indeed.
  11. sgrossman

    J129 401 Unauthorized

    Hello Tek-Tips community! I am having an issue getting a J129 registered on our server edition 10.0.3. Below is the monitor trace of the event. Extension/Login Code has been verified 10 times over. Any ideas? 2017-05-10T09:12:48 495532786mS SIP Reg/Opt Rx: phone...
  12. sgrossman

    Missed calls answered at coverage not showing

    Yup, this is a known issue for which they have a patch. SOLN142871 is the solution number in case anyone needs the patch!
  13. sgrossman

    Missed calls answered at coverage not showing

    We have multiple customers on 9.1.9 and we are on SE 10.0.2. Calls that are answered by voicemail are not logging as missed. Yes, before you say System --> Telephony --> Call Log --> Log Missed Calls Answered at Coverage, it's already checked on all of these customers. Is this a new "feature"...
  14. sgrossman

    Call Log Action

    I agree; this is the first time a customer had ever mentioned it. Since some people say it does not happen on their system and others say it does, this has to be a setting. I just have no idea what it would be called.
  15. sgrossman

    Call Log Action

    This happens on our system too. I just tried it. We are running SE 10.0.2. This particular customer is running Embedded voicemail version 9.1.8. Press History Scroll to any entry Pick up handset Calls the entry selected
  16. sgrossman

    Call Log Action

    IP Office, version 9.1.. Customer complained that if you are in your call log and pickup the phone, the phone calls the number for the call log entry. I am pretty sure this is normal operation, but is there any way to disable this? Thank you!
  17. sgrossman

    Outcalling on Schedule

    IP 500 version 9.0.4 Customer wants to setup outcalling on a mailbox based on a schedule. The customer has 6 techs that take the after hours calls for one week periods. Instead of going into voicemail pro and editing the number each week, they are trying to automate this. Any ideas how this...
  18. sgrossman

    Call Recording Issue

    That's what I was thinking as well. I am going to make that change and I will let everyone know the results.
  19. sgrossman

    Call Recording Issue

    I am sure Greybeard. This was the first thing we checked when they reported this issue and initially this was a problem. They purchased more licenses to fix this issue and since adding them, they have not had one instance of all ports being in use.
  20. sgrossman

    Call Recording Issue

    The funny thing about this situation is every single agent has voice recording set to ON for both inbound and outbound with the VRL selected. That was actually one of the first things I tried.

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