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Thanks. Are you using buyatab to issue the card numbers in iCare via the API or are you actually processing with buyatab?

Hi, Has anyone had any luck using multiple Gift Card Processors in RES? We currently use iCare (Oracle Gift & Loyalty) for Gift Card processing and we are researching the idea of bringing in a new processor for eGift Cards and run both processors at the same time for gift card transactions. We...

Hi Everyone, Has anyone had any luck with capturing the customer_name field in cc.batch_item_dtl or the cc_auth_dtl tables? It seems to only capture the customer name for random transactions regardless of card type. I have already unchecked Mask Cardholder Name for each of my credit card...

Hi everyone, Oracle published Document ID 2311832.1 on 6/21 regarding POS Product versions and what credit card interface drivers are required for TLS v1.2 support. For my concepts, we are already running 5x and we updated our direct drivers last year so we won't be affected by this. I attached...

Thanks I am going to try and use the TM-P60II. How did you configure the printers in RES?

Has anyone had any luck using Bluetooth printers with tablets in 5x? Thanks

You won't be able to utilize the standard tax rate programming that you are accustomed to, you will need to use the Florida Tax Surcharge option. Take a look at this thread http://www.tek-tips.com/viewthread.cfm?qid=1778460

thread693-1759664 This is a follow up to the thread listed above. I am experiencing an issue on 5.4 MR3 where during service the kdscorderimage.bin file will grow at least 1MB a second. Once the .bin file gets to 100MB all KDS Screens go white and the file continues to grow until I stop the...

I've been wondering that same question for a while. This is one of the reasons why I haven't gone from mr3 to mr4 yet.

POS Configurator > Revenue Center > RVC Print Design > Guest Checks > Print Separate Tax Lines You can also enable "Print Tax Rate Indicator"

You can look at the closed guest check report. This will show you the check open time and the check close time.

If you look at the 3700d log it will tell you specifically where the issue is.

Have you tried using Automatic Discounts? When I program Pre-Fix menus I typically use automatic discounts.

Actually, you will probably have to program a MACRO with a Change Revenue Center no sign out.

When you add your Open Check SLU key to your touchscreen leave the Revenue Center field blank.

I know that depending on the credit card driver you are using you can disable masking but I am not 100% sure if the data is recorded in those tables as pmegan mentioned. If you are using TV you can't disable masking, but I am pretty sure that if you are using Heartland you can disable masking.

If you are Masking Cardholder Name (POS Configurator > Sales > Tender / Media) you won't be able to find it.

You can create an External Program for Amnesia and a log rotation You can then add it to your End of Day Autosequence or if you have a Daily Maintenance Autosequence. To look at all the switch options, open a command prompt and change your directory to C:\micros\res\kds\bin and then type...

Are you running Amnesia and rotating the logs nightly?

Gotcha. You're best bet will be to probably find a remote support tool that is PCI Compliant.