Hello
We have a Micros Res 3700 (Version 5.2) site that has an issue with excessive memory usage by the KDScontroller.exe process. Normally we see 60-150 Meg's of memory usage with this service but at this one site we are seeing 1.5 gigs. Restarting the kdscontroller service causes high CPU usage (complete utilization of one core) for up to 1 hour. During this time, KDS will not work (White screen).
Has anyone come across a similar issue or have any ideas how to troubleshoot? For some background: The site was recently (in the last 3 months) upgraded from 4.7 to 5.2. We put in a new BOH at the same time (HP Proliant ML310e Gen7 running Windows 7 Pro 32bit) and everything was good right up until about a month ago when this issue began. Thank you for any ideas on this,
We have a Micros Res 3700 (Version 5.2) site that has an issue with excessive memory usage by the KDScontroller.exe process. Normally we see 60-150 Meg's of memory usage with this service but at this one site we are seeing 1.5 gigs. Restarting the kdscontroller service causes high CPU usage (complete utilization of one core) for up to 1 hour. During this time, KDS will not work (White screen).
Has anyone come across a similar issue or have any ideas how to troubleshoot? For some background: The site was recently (in the last 3 months) upgraded from 4.7 to 5.2. We put in a new BOH at the same time (HP Proliant ML310e Gen7 running Windows 7 Pro 32bit) and everything was good right up until about a month ago when this issue began. Thank you for any ideas on this,