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I want to create a switch configuration inventory, e.g. Disp system features, Dial plan ect. Is there a way to copy and paste the screen info from ASA onto an excel sheet?

I need to verify Verizon has the same T1 configurations for my PRI T1 going to a S8800 rl.5.2. Besides the setting below, what are other settings I need to verify with Verizon? T1 - b8zs/esf robbed bit no echo noise cancelling

Hi, Agents are reporting intermittent echoes on calls outgoing from a S8800 TDM traversing over MPLS. What could cause echoes on a TDM switch?

I have the slot location of a CLAN 14A17. What is the command to see the IP address of that CLAN board? Thx.

I need it for remote sites.

I need to do an inventory of pbx's, is there a way I can obtain the serial number of a switch (G3r, S8xxx) through ASA or Shell?

Oops sorry wrong forum. How do I delete this thread?

I need to do an inventory of pbx's, is there a way I can obtain the serial number of a switch (G3r, S8xxx) through ASA or Shell?

Thx for the reply, I will reply with the info. And no this is not virtualized.

When I pull a day report for this agent, some of the calls do not show screen capture. The rule is set for all calls to have screen capture. Should I try reinstalling ScreenAgent on the agent's pc? Perform 3.2 Avaya AES S8700 5.2.1

I don't have access to the web interface, I'm dialed in via modem into a S8300 (I think). Is there a command that can tell you what type of switch it is?

Is there a command in ASA where you define the type of MOH? Thank you. S8300 CM 5.2

I'm trying to access a 8800 CM5.2 via web interface and it's asking me for a response to a login ID challenge. It's listing a product ID also.

Is there a search feature in Perform 3.2 to find out which group an agent or system user belongs to?

If the FRL on the route pattern is 0 and with a COR FRL 5 will the call go through?

I'm trying to dial international from this ext. and getting a fast busy. This is what came out from the list trace it ends with this: denial event 1166: Unassigned number I checked the FRL on the trk grp and route pattern and the COR. Everything seems fine.

I need to create an account in Nice Perform 3.2 this new account should only able to monitor calls for 3 groups. Where do I set the priviledges? Scenario: John Smith (not an agent) is to monitor agents in Sales group 1,2,and 3. John is part of QA group. Sales group 1,2,3 and QA is under...

That is exactly what I was looking for, thank you Just!

Not sure how to check ext. to recorded channel. It's a Voip logger,thx.

Nice Perform 3.2 recording extensions via AES on a S8500 5.2.1 I checked the configuration for the device extension, Master site switch and I can monitor the channel, the extension and pull records. But the only thing that is recorded is a "wave out" sound. Any suggestions where else I can...